Business Admin School Administrator Apprentice

Summary

We are seeking to appoint an Apprentice Administrator to provide admin support to the school's office function. As a part of this role, you will complete the L3 Business Administration apprenticeship standard and achieve the Business Admin Diploma at Level 3.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

The apprentice will work 30 hours a week, exact hours to be agreed between the apprentice and their manager.

30 hours a week

Start date

Monday 2 June 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

General administration duties include:

Producing a variety of letters/communication home to families as directed
Minute taking as directed
Data input onto Management Information Systems
Filtering and distributing incoming post and emails
Assisting colleagues with the preparation of documents for the whole school and/or departmental meetings and events
Undertaking data/evidence gathering
Providing a friendly, professional and customer focused service to all stakeholders
Ensuring all general enquiries (email, face-to-face, telephone and letters) are responded to in a sensitively and timely manner, in accordance with procedures and directing difficult/ complex enquiries to the appropriate staff
Undertaking main reception and student services reception cover duties as and when required

Additional information:

Undertake any such duties commensurate with the post as directed by the Headteacher/Line Manager
As part of the wider duties and responsibilities, the apprentice is expected to promote and actively support the school’s responsibilities towards safeguarding
Develop a good knowledge and understanding of the Data Protection Act 2018 and a willingness and commitment to ensure compliance of this and any associated data-related legislation
Develop and maintain an awareness of mental health issues affecting both colleagues and students/learners and in act in a supportive way that helps others and enables them to be open about any issues affecting them
The apprentice will be fully supported during the apprenticeship and will receive a full induction in school and ongoing training

Where you’ll work

Pucklechurch CE VC Primary
Castle Road
Pucklechurch
Bristol
BS16 9RF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The training will be delivered by SGS College, Filton and the apprenticeship is delivered over 15 months with an additional 3-month
End Point Assessment.

In addition to the Knowledge Skills and Behaviours set out in the apprenticeship standard, SGS College will also embed a City and Guilds Diploma in business administration.

This covers the following mandatory units:

Principles of business administration
Personal and professional
development
Managing performance
Your organisation
Communication in a business
environment
Project management
ICT for business
In addition, learners will be required toselect one relevant optional unit

More training information

Throughout the course the apprentice will be working on their portfolio and new learning in the workplace. As well as managing a project to improve a process in their work environment. This will prepare them for their EPA by allowing them to document their skills, experiences, and
achievements, creating a showcase of their professional development and knowledge to real-world scenarios.

The diploma in business administration and knowledge set out in the apprenticeship standard is delivered through 10 classroom based lessons. During this time the knowledge for the diploma and the standard will be delivered face to face. The apprentice will
be required to attend college one day a week during this period.

Requirements

Essential qualifications

GCSE in:

English (grade 4 and above)

Desirable qualifications

GCSE in:

Maths (grade 4 and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative
Non judgemental
Patience

Other requirements

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. The position is subject to an enhanced DBS disclosure. Please note that applicants may be subject to online/social media presence checks.

About this company

At Pucklechurch CE VC Primary School, we aim to make learning an adventure and have a strong focus on high academic standards, outdoor learning, inclusion and extra-curricular opportunities. Our core Christian values provide a strong foundation stone for building further success and security for life, through the development of positive behaviours and emotional awareness, key indicators for life-long success. We value and explore faith while welcoming families of all faiths and none. Children at our school make good progress and we are very proud of our latest SIAMs and Ofsted reports that recognise this and praise so many of the aspects of our school.

https://www.pucklechurchprimary.org.uk (opens in new tab)

After this apprenticeship

The administration role may be a gateway to further career opportunities, such as management or senior support roles in many sectors.

Ask a question

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