L3 Learning and Development Practitioner Apprentice

Summary

We have a vacancy for a L3 Learning & Development apprentice to join our Learning & Development team. You will be in a role where no two days are the same, assessing training applications, liaising with stakeholders and planning communications. You will be fully supported to meet the requirements of your apprenticeship.

Wage

£29,525 a year

Check minimum wage rates (opens in new tab)

Changes in salary will be subject to the annual civil service pay review.

Training course

Learning and development practitioner (level 3)

Hours

We offer hybrid working with an average of 3 days a week in the office. We also offer flexible working hours over a 37 hour week between the hours of 7.00am and 6.00pm Monday - Friday. These will be agreed with your line manager.

37 hours a week

Start date

Monday 21 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Dealing with training applications from assessment through to payment
Responding to queries in the shared inbox
Budget and database management
Leading the monthly Viva Engage plan to promote learning activities and initiatives
Working with stakeholders across the business to clarify training needs and requests

Where you’ll work

This apprenticeship is available in these locations:

Berkeley House, Croydon Street, Bristol, BS5 0DA
Tyneside House, Skinnerburn Road, Newcastle Business Park, Newcastle upon Tyne, NE4 7AR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

MBKB LTD

Your training course

Learning and development practitioner (level 3)

Equal to A level

Course contents

Identification of training/learning needs: Identify and analyse learning needs: establish team and individual capability and learning gaps, in line with organisational performance outcomes and to enable effective evaluation. This may include the needs of the staff impacted by the move to a net carbon zero economy by 2050 and the requirements for a just transition.
Identification of training/learning needs: Use sound questioning and active listening skills to understand requirements and establish root causes i.e. establishing that it really is a learning/training need, before developing L&D solutions.
Identification of training/learning needs: Consult with stakeholders to draw out relevant information and provide feedback to inform learning and training needs requirements.
Identification of training/learning needs: Use effective analytical skills to seek out and analyse information.
Identification of training/learning needs: Take ownership through to resolution, escalating complex situations as appropriate
Training/Learning design: Design, construct and structure training / learning resources to meet a variety of needs, which will include:
Training/Learning design: Research of delivery options and resources including digital / online / blended solutions (including identifying existing resources)
Training/Learning design: Planning programmes / sessions / modules
Training/Learning design: Selecting appropriate delivery methods
Training/Learning design: Designing creative, engaging, appropriate, and inclusive learning activities (could be e-learning, digital collaboration, group sessions, blended etc.)
Training/Learning design: Developing materials and resources to support learning.
Training/Learning delivery: Confidently engage all learners in structured learner-centered training, primarily of ‘content-driven’ training resources.
Training/Learning delivery: Plan, organise and prepare for a training/learning event/intervention in a timely fashion
Training/Learning delivery: Interact with learners of varying abilities, using a broad range of techniques and carefully planned and executed questioning techniques.
Training/Learning delivery: Facilitate and deliver learning in a face-to-face, blended and digital environment as appropriate.
Training/Learning delivery: Monitor a learner’s progress and deliver motivational and developmental feedback.
Training/Learning delivery: Manage participation, attitudes and behaviours to reach learning objectives.
Training/Learning delivery: Use effective coaching skills to enable learners to achieve learning objectives.
Evaluation: Evaluate the impact of learning solutions - measure and assess development initiatives for effectiveness, business relevance, efficiency, and continually seek ways to improve learning solutions.
Evaluation: Build evaluation mechanisms for learning outcomes including the use of quantitative and qualitative feedback where appropriate.
Evaluation: Apply techniques to analyse the impact of training from learners’ experience.
Communication and Interpersonal: Communicate and influence through a range of media e.g. phone, face-to-face, email, online / virtual, adapting their style to their audience.
Communication and Interpersonal: Build trust and sound relationships with customers/learners/colleagues.
Communication and Interpersonal: Handle conflict and sensitive situations professionally and confidentially.
Teamwork and Collaboration: Consistently support colleagues / collaborate within the team and L&D to achieve results.
Teamwork and Collaboration: Build and maintain strong working relationships with others in the L&D team, HR and the wider business as required.

Your training plan

At the end of this apprenticeship, you will have a level 3 qualification as a learning and development practitioner
Your training will be delivered by MBKB virtually with a dedicated coach to help you learn and develop
You will be fully supported in the workplace with time for your apprenticeship work

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Problem solving skills
Team working

About this company

We are the Driver and Vehicle Standards Agency, and we are 1 of the 5 executive agencies that make up the Department for Transport. We employ about 4,600 people across Great Britain to help us achieve our mission of keeping Britain moving, safely and sustainably. Our work affects millions of people and thousands of businesses. Most importantly, our work saves lives. We make sure colleagues have the skills to meet the needs of Britain’s road users.

https://careers.dft.gov.uk/our-dft-family/driver-vehicle-standards-agency/ (opens in new tab)

Company benefits

Discounts for major retailers , Cycle to work scheme, Discounted gym membership. Pension

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

DVSA and the Civil Service offer a wide range of development and career progression opportunities
Once employed as a Civil Servant you will have access to internal vacancies across all departments

Ask a question

The contact for this apprenticeship is:

DVSA

Jodie Davies

jodie.davies@dvsa.gov.uk

The reference code for this apprenticeship is VAC1000316176.

Apply now

Closes in 15 days (Sunday 11 May 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

You will be asked to complete an online test. On successful completion we will ask you to submit a personal statement of 750 words - full details on our application site. If you are successful at sift we will invite you to an interview and assessment exercise held on MS Teams.

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