Business Administration Apprentice

Summary

Join our dynamic team as a Business Administration Apprentice. You'll become the essential link supporting the day-to-day running of our vibrant organisation. In this varied role, you'll learn to manage key administrative tasks, including reporting attendance directly to schools and collating evidence from teachers to create comprehensive reports.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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NB: This position is Term Time Only. The organisation is closed through half terms and Christmas; Easter and Summer Holiday periods.

Training course

Business administrator (level 3)

Hours

Monday – Friday, 8:30am – 4pm, including a 30min unpaid lunch break.

35 hours a week

Start date

Monday 19 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Key Responsibilities:

Attendance Management: Accurately tracking and reporting attendance to schools.
Communication Coordination: Managing communications between parents/carers, schools, and external organisations.
Diary Management: Ensuring staff calendars are up-to-date, scheduling and organising meetings, and managing meeting logistics.
Meeting Documentation: Taking detailed minutes during meetings and distributing these to relevant parties.
Financial Administration: Creating and tracking invoices, managing bank payments, and conducting banking transactions where required.
Learner Support: Registering learners, booking examinations, and supporting their progression through educational pathways.
Event Assistance: Assisting directors and the senior leadership team with planning and organising events and open days.
First Point of Contact: Welcoming visitors, answering queries, guiding tours of the premises, and providing general information about the organisation.

Where you’ll work

UNIT 26
SCARBOROUGH BUSINESS CENTRE
AUBOROUGH STREET
SCARBOROUGH
YO11 1HT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CRAVEN COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training and learning will take place both at work and online.
Underpinning Knowledge / Theory classes will be provided each month via TEAMS sessions.
The Learning & Development Advisor will visit the workplace every month to gather evidence of competence and professionalism gained through ongoing work-based learning.

Requirements

Essential qualifications

GCSE in:

English (grade 4 / C or above)
Maths (grade 4 / C or above)

Desirable qualifications

Other in:

Knowledge of MS software (Word/Excel) (grade Working experience and underst)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience

About this company

At Coast Tuition we believe in a holistic approach to education that puts the learner at the center of their learning journey. For students who can’t access mainstream education, we offer bespoke learning plans with up to 15 hours of 1:1 delivery per week. Our focus is on the core skills of English and Maths, and we use a variety of teaching methods and learning environments to engage and support our students. We work with primary, secondary schools, colleges, Local Authorities, and other professionals to provide a comprehensive and supportive service.

https://coasttuition.co.uk/how-we-work/ (opens in new tab)

After this apprenticeship

This Apprenticeship provides an excellent foundation for developing valuable skills in administration, finance, organisational management, and communication, positioning you for a successful and rewarding career in business administration management.

Upon successful completion and achievement of this Apprenticeship, it is planned that sustained ongoing employment with Coast Tuition will be available for the Apprentice.

Ask a question

The contact for this apprenticeship is:

CRAVEN COLLEGE

Phil Armitt

parmitt@craven-college.ac.uk

01723588072

The reference code for this apprenticeship is VAC1000315974.

Apply now

Closes in 22 days (Saturday 17 May 2025 at 11:59pm)

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