Business Administrator Apprentice (Noah's Ark UK)

Summary

Working closely with the personal assistant of the directors to help with administration tasks. There will be a variety of tasks from helping with filing, sending and receiving emails, completing gift aid and charity donations, making phone calls, sorting deliveries, completing scanning and organisation.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Friday Flexible working available.

30 hours a week

Start date

Monday 19 May 2025

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

We are recruiting for a first-class apprentice to work within the business administration team of our doggy day care, training and grooming business. The role is very much based around being a team player, who has a flexible attitude and is willing to get the job done. The key function is to assist our Executive Director with the day to day administrative control of the business. You will be studying towards a qualification whilst working and being paid at the same time.

Duties will include;

Management and distribution of incoming and outgoing post
Answering incoming calls, taking messages and following through where required
Greet any visitors to the offices in a professional manner and provide refreshments when appropriate
Audio typing of reports and letters with speed and accuracy
Data entry for the accounts payable invoices (in-house training provided)
Operate internal Business Management System (BMS) and assist in further development and improvement of the system. (Full training will be provided)
Maintain the office filing/archiving system in both hard and electronic format. Raise invoices/statements and assist with the credit control process
Assist with monitoring of time sheet production by internal and external staff
Proactively assist with the smooth running of the office
Diary coordination
Assistance with marketing; to include, events, campaigns, website, and social media accounts

Where you’ll work

Akeferry Road,
Graizelound,
Haxey,
Doncaster
DN9 2NF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

KEITS TRAINING SERVICES LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Full training to be provided by the employer and KEITS at the place of employment
The applicant will be working towards and gain a Level 3 Business Administration Standard
The learner will be allocated an industry-specific training consultant who will provide both remote and on-site visits throughout the apprenticeship
The apprentice will work towards an End Point Assessment (EPA) at the end of their apprenticeship

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths and English (grade C or 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills

Other requirements

KEITS Training Services Ltd reserves the right to close the vacancy earlier than the listed closing date should the need arise. The apprentice will be working to build a portfolio of evidence and will be required to pass a knowledge test and an End Point Assessment (EPA) to complete the apprenticeship.

About this company

We have multiple businesses within the pet services sector. These are doggy day schools, dog groomers, dog training and a dog rescue centre. You will be based at the home office of the directors of the businesses to assist with administrative tasks to help with the day to day running of the business.

After this apprenticeship

A full-time role at Noah's Ark if available for the right candidate

Ask a question

The contact for this apprenticeship is:

KEITS TRAINING SERVICES LTD

Heidi Clear and Bethany Wylie

recruit@keits.co.uk

The reference code for this apprenticeship is VAC1000315899.

Apply now

Closes in 21 days (Tuesday 13 May 2025)

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