Apprentice Pharmacy Services Assistant Level 2

HOLBROOK & SHOTLEY PRACTICE

Ipswich, IPSWICH

Closes on Friday 30 May 2025

Posted on 14 April 2025

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Summary

Counter assistant duties, handing our prescriptions and pre dispensed items, taking payments, learning about drug useage, interactions, how to order, build relationships with Patients, suppliers and GP's. Participate in Dispensary Meetings.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Pharmacy services assistant (level 2)
Hours
Monday - Friday, across both Holbrook and Shotley Practices, the surgeries are open between 8.00am and 6.30pm. Shifts to be arranged.

30 hours a week

Start date

Monday 30 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

  • Hand out Prescriptions
  • Order, pick, endorse and file prescriptions
  • Help with the smooth running of dispensary
  • Stock Rotation
  • Date Checking
  • Putting Deliveries away
  • Take Payments
  • Learn Clinical System
  • Interacting with Patients and GP's
  • Learn abour Drug useage and interactions

Where you’ll work

This apprenticeship is available in these locations:

  • Kingsland, Shotley, Ipswich, IP9 1ND
  • THE SURGERY, THE STREET, HOLBROOK, IPSWICH, IP9 2QS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

WEST SUFFOLK COLLEGE

Your training course

Pharmacy services assistant (level 2)

Equal to GCSE

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Your training plan

  • Pharmacy Services Assistant Level 2 Apprenticeship Standard
  • The Holbrook and Shotley Practice, with one day a week off the job training

Requirements

Essential qualifications

GCSE in:

  • maths and english (grade c or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Customer care skills
  • Administrative skills
  • Team working
  • Non judgemental
  • Patience

About this company

The Holbrook & Shotley Practice are 2 GP Surgeries. One is situated in the village of Holbrook, and the Larger Site is in Shotley. We provide NHS Care to our approx 8000 patients, dispense medication at both sites.

https://holbrookandshotleysurgery.co.uk/ (opens in new tab)

After this apprenticeship

  • As well as ensuring a foundation level of competence as a Pharmacy Assistant, this apprenticeship provides the potential progression into a Pharmacy Technician Level 3 Apprenticeship, or alternative qualification

Ask a question

The contact for this apprenticeship is:

HOLBROOK & SHOTLEY PRACTICE

Julie Roper

julie.roper3@nhs.net

The reference code for this apprenticeship is VAC1000315398.

Apply now

Closes on Friday 30 May 2025

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