Business Administration and Apprenticeship Data Apprentice

Summary

Hopwood Hall College have an exciting apprenticeship opportunity within our Employer Services team based at our Middleton Campus. The role is for a Business Administration and Apprenticeship Data apprentice.

Wage

£14,133.60 to £22,857.12, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Monday to Friday 8.30am-4.30pm with a 4pm finish on Fridays,

36 hours a week

Start date

Monday 26 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

The successful applicant will have experience that includes:

Administration skills and experience.
Experienced in Microsoft Office, Access, Excel or similar
Experience of being multi-skilled and working flexibly in order to respond to changing priorities.
Knowledge and understanding of apprenticeships
Knowledge of college/provider systems and processes

The role will include the following duties:

To deliver a high standard of customer service and administrative support for the Apprenticeship team
To ensure that the Apprenticeship Service is of a high quality and fully meets the needs of the customers
To organise and plan apprenticeship inductions with the Recruitment & Compliance Officers to meet ESFA compliance in accordance with the funding rules
To develop and maintain a high degree of understanding of the Apprenticeship Standards and End Point Assessment Organisations
To ensure that apprenticeship sign-up paperwork is processed correctly and safely stored digitally
To work alongside the administration team and support the Recruitment & Compliance Officers in developing and maintaining high levels of data accuracy, customer service and responsiveness through all aspects of the Apprenticeship Programme, including Functional Skills processes
To support the Recruitment and Compliance Officers in their vacancy posting and recruitment of candidates
To develop and maintain a high degree of understanding of the Apprentice funding methodology to contribute to constantly improving individual and team performance
To develop and enhance skills and knowledge of the apprenticeship tracking and to maintain our learner management system (OneFile & Maytas) and other associated software applications to deliver a consistently high level of data accuracy/validity (End point assessment organisations (EPAO), Digital Apprenticeship Service (DAS)
To provide administrative support to the Data & Compliance Manager, Apprenticeship Managers and Director of Apprenticeships
To ensure that College standards are worked to and maintained
Ensure continuous development and improvement of personal professional knowledge
Any other duties of a similar level of responsibility may be required

Where you’ll work

Rochdale Raod
Middleton
Manchester
Greater Manchester
M24 6XH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HOPWOOD HALL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

All training will be delivered in the workplace.

Requirements

Essential qualifications

GCSE in:

English (grade Grade 4/C or above)
Maths (grade Grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Analytical skills
Logical
Team working
Initiative
Patience

Other requirements

The post holder may be required to work at any location of the College now or in the future in the evening and at weekends.

About this company

Hopwood Hall College employs approximately 600 staff in both teaching and learning and support services. Working at Hopwood Hall College comes with a wide range of benefits including generous holiday and sick pay entitlements. Other benefits include: Career average pension scheme Free gym membership at our Middleton Campus Sports Arena Purchase loans for computers and bikes Staff discount at the College’s Riverside Salon, Sports Arena and Holiday Clubs On-site nursery (Rochdale Campus) Credit union for savings, low cost loans and life assurance Free on-site parking On-site Dog Kennels (spaces not guaranteed) An electric and hybrid car salary sacrifice scheme (with charging points on site) A cycle to work scheme Discounted public transport tickets Generous holiday entitlement (Teaching staff: 53 days, Business Support staff: 28 days plus bank holidays Christmas/New Year closure and the opportunity to buy additional holidays) Subsidised bistro and refectory

https://www.hopwood.ac.uk/about/jobs/ (opens in new tab)

Company benefits

Free membership to the on-site gym included.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Opportunity for permanent progression within the team.

Ask a question

The contact for this apprenticeship is: