Apprentice Junior Estate Agent

Summary

An exciting opportunity to join a well established Estate and Lettings Agent in the heart of Southend. You will have a full UK Driving Licence with your own vehicle to start your career on the right footing. You will be undertaking tasks for an Estate Agent.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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If apprentice starts before April, the salary will be £13,312.

Training course

Junior estate agent (level 2)

Hours

Monday to Friday, 9.00am - 6.30pm (anyone below 18 will work no more than 8 hours per day and no more than 40 hours per week). Saturday, 9.00am - 6.00pm (a day off will be given during the week in lieu of working a weekend).

40 hours a week

Start date

Tuesday 6 May 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

The main functions will be the following, although they are not definitive:

To register applicants onto the database.
To manage the database with regular contact to purge redundant applicants.
To book viewings by calling the database and property matching, as well as downloading email and web leads, requesting viewings.
Obtaining regular feedback from viewings.
Conduct property viewings.
Prospecting - by calling database of local property owners with potential property to sell and booking in valuations.
Prospecting - generate a tout list obtained by tracking properties that have been on the market with other agents for a period and not sold. Generate tout list by obtaining addresses of the tracked properties and send letters periodically to the property owners to gain their instruction.
Prospecting - by dropping door to door leaflets in specific areas, in roads where we have recently sold and to properties that have been on the market with other agents or withdrawn from the market.
Various administrative tasks to support the sales team, including printing and franking letters for posting, archiving, filing.
Front office - to meet and greet potential clients who come into the office and register their details on the system for sale or let. Print and hand out brochures to applicants visiting the office.
Take part in the morning sales meetings and diary management for the day.
Adhere to company policies and procedures and use of company systems on the pc and paper forms including any requirements for money laundering and GDPR.
Candidates must hold a full UK driving licence as they will be required to attend property viewings and complete canvassing in the surrounding areas.

Where you’ll work

451 Southchurch Road
Southend-On-Sea
SS1 2PH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CROWN VOCATIONAL TRAINING LIMITED

Your training course

Junior estate agent (level 2)

Equal to GCSE

Course contents

To demonstrate an understanding of the competitive market-place and commerciality of Estate Agency, Innovation, recognising opportunities and referrals.
To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales. Show effective decision making in order to ensure work and tasks are completed in line with instruction and on time, including the principles of productivity, diary management, prioritising, targets/objectives and to understand task setting.
To be able to work effectively with internal colleagues and external partners to achieve individual, team and business targets, identify solutions to problems, appreciate the importance of team working, and understand job roles and where they fit within the team. To use appropriate communication and interpersonal skills such as active listening, engagement and managing ambition.
Know how to manage the relationship with the customer. Know the importance of written, verbal and non-verbal communication (including body language), email, letter, telephone and personal etiquette.
Appropriate use of social media sites, ie. Facebook, Twitter, LinkedIn, and smartphone applications.
Effective use of IT equipment and software, including specific sales and lettings packages, phone systems, use of mobile phones, measuring devices, dictation machines, damp meters, touch typing, cameras, PCs/laptops/tablets, multifunction copiers, cloud data systems (and data compliance), safety devices.
To be able to demonstrate presentation skills, viewing and selling properties, cross selling, lettings and referrals. Standard methods of concluding sales; understanding needs.
To have an understanding of active listening, active questioning, empathy, handling difficult people and situations, objection handling, public relations and research. To be inquisitive, respectful, polite and know how to take control of a negotiation conversation.
Be able to apply a range of administrative skills in order to support the range of estate agency activities and related services. An understanding of the importance and use of digital and hardcopy records, including appropriate software packages. Diary management, filing, making and receiving telephone calls.
Demonstrate both spoken and written ‘business English’ and the difference between internal and external communications etiquette (email, letter, telephone) and numeracy (use of percentages).

Your training plan

Remote training via Teams.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4 (2 minimum))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Administrative skills
Team working
Initiative
Patience
Full UK Driving Licence
Vehicle for own use

Other requirements

Position may close earlier if suitable candidate is secured. Anyone applying and not meeting the essential criteria of having a car and a full UK licence as per the essential requirements will be declined. Local candidate applications will be pursued.

About this company

The enthusiastic local experts who are passionate about helping you move Whilst Blackshaw Homes is at the forefront of results-driven contemporary estate agency, it remains ultimately a family run business, where good humour, a great team spirit, unquestionable integrity and a wonderful relationship with our valued clients in the Southend Area keeps us loving our job.

https://www.blackshawhomes.co.uk/ (opens in new tab)

After this apprenticeship

Possibility of being retained as a full time employee with other progression available, but dependant on performance and progression.

Ask a question

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