Apprentice Administrative Assistant

Summary

An excellent opportunity has arisen for an Apprentice Administrative Assistant at a growing, family owned company in Washington. RDS Precision Engineering are looking for an enthusiastic individual, who is willing to learn, to support the Office Manager in the daily running of their Washington office.

Wage

£14,918.80 a year

Check minimum wage rates (opens in new tab)

£14,918.80 - £19,760.00

Training course

Business administrator (level 3)

Hours

Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 2.00pm

37 hours 30 minutes a week

Start date

Monday 28 April 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

RDS Precision Engineering are seeking a highly organised and motivated Administrative Assistant to join their friendly and professional team.

The ideal candidate will provide essential support to ensure the smooth operation of the their Washington office. The role will involve handling processes in financial and administrative functions, such as billing, invoicing, financial tasks, and providing general administrative assistance to the team.

Duties will include:

Perform general office duties including filing, data entry, and clerical tasks
Manage phone calls with professionalism, demonstrating excellent telephone manner
Dealing with email correspondence
The role will involve invoicing customers, processing supplier invoices and bank reconciliations
Gaining knowledge of billing processes and invoicing, and understanding of Finance Principles
Use of Microsoft Office Suite to include Excel and Word

Where you’ll work

19 BRINDLEY ROAD
HERTBURN INDUSTRIAL ESTATE
WASHINGTON
TYNE & WEAR
NE37 2SF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

ACCESS TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration Apprenticeship, including monthly day release at Access Training, Team Valley

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Team working
Creative
Initiative

Other requirements

Please ensure that you can travel to Washington for an 08.00am start.

About this company

N/A

After this apprenticeship

The successful applicant would have good long-term prospects with the opportunity to progress after the apprenticeship

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