Pharmacy Services Assistant Level 2 Apprenticeship

Summary

We are thrilled to offer a driven and enthusiastic individual the chance to kick-start their career in the pharmacy sector. As an Apprentice, you’ll gain invaluable hands-on experience in a dynamic, fast-paced environment. This role is the perfect foundation for providing practical skills and industry knowledge to support your career growth.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Pharmacy services assistant (level 2)

Hours

To be confirmed.

37 hours a week

Start date

Thursday 1 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

As an Apprentice Pharmacy Assistant, you will play a key role in supporting the day-to-day operations of the pharmacy while gaining hands-on experience and industry knowledge. Your responsibilities will include:

Customer Service & Support:

Assisting customers with general enquiries and providing excellent customer service.
Advising patients on over-the-counter medications under pharmacist supervision.
Processing prescriptions accurately and efficiently.
Handling transactions, including cash and card payments.

Dispensing & Stock Management:

Preparing and labelling medications in accordance with regulations.
Assisting pharmacists with dispensing prescription medicines.
Managing stock levels, restocking shelves, and checking for expired medications.
Receiving, storing, and organising pharmaceutical supplies.

Administrative Duties:

Maintaining accurate patient records and prescription logs.
Handling confidential information with discretion and in compliance with GDPR regulations.
Assisting with pharmacy documentation and regulatory compliance.

Health & Safety Compliance:

Following pharmacy protocols and health & safety guidelines.
Ensuring cleanliness and hygiene standards are maintained in all areas.
Complying with industry regulations, including data protection and controlled drug procedures.

Training & Development:

Attending training sessions to enhance pharmacy knowledge and skills.
Developing an understanding of NHS policies, prescriptions, and pharmaceutical regulations.
Shadowing experienced pharmacists and team members to gain practical experience.

This apprenticeship is a fantastic opportunity to build a strong foundation in pharmacy while working towards a recognised qualification.

Where you’ll work

3 MARKET PLACE
LONG EATON
NOTTINGHAM
NG10 1JL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NOTTINGHAM COLLEGE

Your training course

Pharmacy services assistant (level 2)

Equal to GCSE

Course contents

receive and log prescriptions
assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
work according to legislative requirements, and organisational policies
order, receive, maintain and issue pharmaceutical stock
provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
act in accordance with systems and organisational governance
recognise and act within the pharmacy regulatory, legal and ethical standards
support the team in the development of others
maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
demonstrate person centred care and support within a pharmacy setting
make pharmacy patients and patient safety your first concern
use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
maintain the interests of patients and the health of the public
promote and advocate equality, diversity and inclusion
promote healthy lifestyles to customers
work safely within the parameters of your role using Standard Operating Procedures
apply policies which relate to health and safety at work
act appropriately in situations to prevent harm to yourself and others

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade Grades 9-3 (or A*-D))
Maths (grade Grades 9-3 (or A*-D))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Team working
Initiative
Patience

About this company

Jaysons Pharmacy is thrilled to offer a driven and enthusiastic individual the chance to kick-start their career in the pharmaceutical health sciences sector.

After this apprenticeship

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship if there is capacity.

Ask a question

The contact for this apprenticeship is: