Food and Beverage Apprentice
MARRIOTT HOTELS LIMITED
York (YO24 1QQ)
Closes in 13 days (Wednesday 7 May 2025)
Posted on 10 April 2025
Contents
Summary
This is a wonderful opportunity to complete an Apprenticeship in Food and Beverage Service with Delta by Marriott Hotels a renowned hotel brand! Duties include greeting guests, serving food and beverages. You will learn customer service of the highest order. Apply Today!
- Wage
-
£19,219.20 a year
- Training course
- Hospitality team member (level 2)
- Hours
-
30-hours, various shifts TBC earliest 5.30am, latest midnight
30 hours a week
- Start date
-
Monday 26 May 2025
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
A wonderful opportunity has become available at Delta Hotels by Marriott in York for an enthusiastic apprentice to join the service team as a food and beverage apprentice.
Duties include:
- Address guests' service needs in a professional, positive, and timely manner
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible
- Thank guests with genuine appreciation and provide a fond farewell
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust
- Engage guests in conversation regarding their stay, property services, and area attractions/offerings
- Assist other employees to ensure proper coverage and prompt guest service
- Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards
- Pick-up trays and clean tables as needed to ensure a clean dining area
- Follow appropriate procedures for serving alcohol, follow local Training & Guidance
- Thank every guest upon departure, invites them to return, and wishes them a fond farewell
- Retrieve and deliver food and beverage orders in a timely manner
- Perform other reasonable duties as requested
- Coordinates with the respective kitchens to ensure guests’ orders are delivered
- Perform other reasonable job duties as requested by supervisors
To become an apprentice, you must:
- Be 16 or over
- Not already be in full-time education
As an apprentice you’ll:
- Complete a Food and Beverage apprenticeship standard
- Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
- Learn and train for a specific job
- Get paid and receive holiday leave
- Get hands-on experience in a real job
- Study for at least 20% of your working hours
- Complete assessments during and at the end of your apprenticeship
- Be on a career path with lots of future potential
- Be entitled to a TOTUM membership
Where you’ll work
Tadcaster Road
Dringhouses
York
YO24 1QQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
INSPIRO LEARNING LIMITED
Your training course
Hospitality team member (level 2)
Equal to GCSE
Your training plan
- Hospitality Team Member Level 2
- Work based training
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
This vacancy may close early if sufficient applications are received and you may be invited to an interview before the closing date. Please ensure you apply early to avoid disappointment. Due to the nature of the business, you will be required to work evenings, weekends and bank holidays and will be often be on your feet for the entirety of the shift.
About this company
Delta Hotels by Marriott York offers a 4 star hotel experience in a beautiful location steps away from the York Racecourse. We have stunning guest rooms and leisure facilities as well as banqueting spaces for hire and our Cast Iron Bar & Grill.
Company benefits
•Discounted room rates for you, as well as your friends & family worldwide! •Free use of the Leisure Club facilities •Access to discounts, rewards, and perks with top brands •Free meal during shifts
After this apprenticeship
This apprenticeship will become a permanent role on successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
INSPIRO LEARNING LIMITED
Debbie Pennington
debbie.pennington@inspirolearning.co.uk
0116 504 0275
The reference code for this apprenticeship is VAC1000315055.
Apply now
Closes in 13 days (Wednesday 7 May 2025)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.
Company’s application instructions
To continue please click apply to fill in a brief application form. Once applied your details will go through an initial screening process to ascertain suitability. If suitable you will be called by an Apprenticeship Recruitment Advisor to discuss the vacancy further and to check your eligibility for an apprenticeship. If you are eligible/suitable your details will then be passed on to the employer .