Business Administration Level 3 Apprenticeship

R G B COMMUNICATIONS LTD

ENGLAND (SN2 7JQ)

Closes today at 11:59pm

Posted on 11 April 2025

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Summary

Working as part of a small, very supportive team – full training and assistance to be provided and maintained – the role will provide key support to Logistics Manager & whole logistics team in supporting all departments within the business. If you want to be part of a friendly team who are hardworking whilst gaining your qualification, please apply.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday to Friday 09:00 to 17:30, 1 hour unpaid lunch break

37 hours 30 minutes a week

Start date

Monday 19 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Based at Headlands Trading Estate – Busy sales environment with warehouse and administrative offices – Apprentice role available in general Business Administration working on both sales as well as general purchasing & logistics administration tasks.

Office based – Duties including but not limited to:

  • Answering incoming telephone calls
  • Entering Sales Orders into SAP – corresponding with customers
  • Tracking orders out with couriers and providing POD
  • Dealing with couriers on problem deliveries
  • Booking freight services for larger consignments
  • Entering Purchase Orders into SAP - corresponding with suppliers
  • Matching order confirmations on price, products and ETA
  • Tracking updates on incoming orders
  • Updating customers on incoming delays etc
  • Reporting back to suppliers on problem receipts
  •  Arranging international shipments
  • Collection of some customer returns
  • Shipping returns to suppliers
  • Other ad hoc logistic issues which vary day to day

Working as part of a small, very supportive team – full training and assistance to be provided and maintained – the role will provide key support to Logistics Manager & whole logistics team in supporting all departments within the business

 

Where you’ll work

UNIT 13-14
HEADLANDS TRADING ESTATE
SWINDON
ENGLAND
SN2 7JQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NEW COLLEGE SWINDON

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

  • Business Administration Level 3 Apprenticeship
  • Weekly attendance at New College Swindon

More training information

During your apprenticeship you will develop your Knowledge, Skills and Behaviours to meet the Business Administration Standard.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Team working

Other requirements

Must be able to commute to office daily

About this company

RGB is a premier audiovisual distributor, delivering cutting-edge products and expertise to AV resellers and custom installers. By partnering with world-renowned brands and maintaining strong customer relationships, we ensure top-quality solutions. ⭐️ Our extensive range includes projection, image processing, networking, lighting, shading, home automation, racks, power solutions, audio/video conferencing, and speakers—providing everything needed for seamless AV integration. With a commitment to technical excellence, exceptional support, and award-winning service, we proudly represent the industry’s finest brands, setting new standards for innovation and reliability in AV technology.

https://www.rgbcomms.co.uk/ (opens in new tab)

Company benefits

20 days holiday Possible full time post following completion

After this apprenticeship

Possible progression into a full-time role.

Ask a question

The contact for this apprenticeship is:

NEW COLLEGE SWINDON

Kirsty Quittelier

kirsty.quittelier@newcollege.ac.uk

07564 576 155

The reference code for this apprenticeship is VAC1000314951.

Apply now

Closes today at 11:59pm

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