Level 3 Business Admin Apprentice

Summary

We are looking to recruit a highly motivated and dedicated Administrator Apprentice to join our administrative and resources team. Reporting to the Administration Manager, the team is responsible for overseeing the main reception, student reception, resources, and the library, in addition to providing administrative support to all departments.

Wage

£14,526.20 to £23,492.04, depending on your age

National Minimum Wage

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 08:30 - 16:30

37 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Job Title: Apprentice Administrative Assistant
Grade: Minimum wage for age
Reporting To: Administration Manager

Purpose of the Role:

To provide high-quality administrative support to the school’s administration teams, ensuring the efficient and smooth operation of daily administrative functions.

Key Responsibilities:

Administrative Support:

Receive, sort, and distribute incoming mail, as well as prepare and dispatch outgoing mail
Provide effective administrative support to the reception, finance, student services, pastoral care, and attendance teams
Create and maintain documents and spreadsheets using Microsoft Word and Excel for daily administrative tasks
Perform filing, typing, scanning, and reprographic duties to meet the school's needs
Handle sensitive and confidential information, including accurate data entry
Operate the switchboard and manage telephone inquiries
Maintain and update manual and computerized records using management information systems (SIMS)
Assist with the organisation and support of various events and meetings
Address student inquiries and manage lost property
Provide assistance with student-related events to ensure smooth operations (e.g., school photos, vaccinations)
Provide cover for other members of the administrative team as needed throughout the day
Undertake additional administrative tasks as required, in line with the responsibilities of the role

Support for the School:

Adhere to and comply with policies and procedures relating to child protection, health and safety, security, confidentiality, and data protection, reporting any concerns to the appropriate person.
Contribute to the overall ethos and objectives of the school
Participate in training, learning activities, and performance development as required
Attend and actively participate in meetings as required
Undertake any other duties as necessary, commensurate with the responsibilities and grade of the post
Demonstrate flexibility in working arrangements and in the allocation of duties to support the achievement of school objectives and the development of an effective team

Person Specification:

Good numeracy and literacy skills, ideally to a minimum of GCSE grade 4/C
Proficient in the use of ICT software packages
Ability to operate relevant office technology and equipment
Strong keyboard and data entry skills

Skills and Attributes:

Excellent communication skills, both written and verbal
Ability to relate well to both children and adults
A flexible approach to tasks and responsibilities
Enthusiasm for meeting the information and service needs of staff and students
Ability to work constructively as part of a team, understanding the roles and responsibilities of others, as well as one's own position
Proactive in identifying personal training and development needs, and a willingness to participate in professional growth opportunities

Where you’ll work

Furnace Lane
Halesowen
B63 3SL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HALESOWEN COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working
Initiative
Non judgemental
Patience

About this company

As a school we are extremely proud of our badge, you will see it everywhere around the school. We are proud because it sums everything that we believe in. The motto on the badge says ‘Ut Fili Lucis Fiatis’ and it means ‘to become children of the light’, and that is the reason we exist as a school. We believe that every young person who walks through our doors has enormous potential. Our staff work hard to help students to reach their best and become enlightened, or as our motto says, become children of the light.

https://www.earlshighschool.org/# (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

After completing a business administration apprenticeship, you can progress to roles like office manager, executive assistant, or pursue further studies in business management, potentially leading to management or senior support positions

Ask a question

The contact for this apprenticeship is:

HALESOWEN COLLEGE

Tess Harris

tessharris@halesowen.ac.uk

01216027777

The reference code for this apprenticeship is VAC1000314812.

Apply now

Closes on Monday 30 June 2025

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