Business Administrator Apprentice - The Gardeners' House Penzance
THE GARDENERS HOUSE PENZANCE
Penzance (TR18 4DA)
Closes in 12 days (Wednesday 30 April 2025 at 11:59pm)
Posted on 9 April 2025
Contents
Summary
The Gardeners' House is an exciting new project based in Morrab Gardens creating a welcoming space for wellbeing workshops, community-led green projects and a sensory garden. You will be instrumental in helping to deliver a variety of activities, working with a diverse range of people and community groups.
- Wage
-
£22,222 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am to 5pm, occasional Saturdays
35 hours a week
- Start date
-
Monday 2 June 2025
- Duration
-
1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
- Deliver excellent customer service and provide a point of contact to visitors and facility users
- Provide administrative support for room bookings and the delivery of activities
- Support the Collections Manager to help deliver a highly organised archive service
- Taking customer payments in pop-up shops and events
- Assisting with invoicing and monthly accounts preparation
- Working with the Funding Lead and Business Development Officer to support with income generation and grant applications
Where you’ll work
The Gardeners House
Morrab Gardens
Penzance
TR18 4DA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
TRURO AND PENWITH COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
One day per fortnight at Truro College, working towards a Level 3 Business Administrator apprenticeship standard including Functional Skills in English and maths if required.
More training information
On the job training will be provided with an opportunity to shadow all members of the team
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Creative
- Initiative
- Time management skills
About this company
The Gardeners' House is dedicated to celebrating the unique stories of our community, fostering connections through the shared experience of our surroundings. At the heart of our work is a living archive - a growing collection that documents the rich history, heritage and natural landscape of our region. The restoration of our historic building in Morrab Gardens will provide a welcoming space for wellbeing workshops, community-led green projects, and a sensory garden.
After this apprenticeship
This is 2 year funded project with no guarantee of a job beyond the 21 month apprenticeship but the successful applicant will receive a broad training across many business areas which should open up many opportunities once qualified.
Ask a question
The contact for this apprenticeship is:
THE GARDENERS HOUSE PENZANCE
Kate Picknett
kpicknett@thegardenershouse.org
07917675514
The reference code for this apprenticeship is VAC1000314811.
Apply now
Closes in 12 days (Wednesday 30 April 2025 at 11:59pm)
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