Apprentice Administrative Assistant and Receptionist
BROWN SOLICITORS (ESSEX) LIMITED
BENFLEET (SS7 5TG)
Closes on Thursday 31 July 2025
Posted on 10 April 2025
Contents
Summary
: We are seeking a motivated and enthusiastic Apprentice Administrative Assistant and Receptionist to join our small busy team. This is an excellent opportunity for individuals considering a career in the legal sector, with the potential to progress to a Legal Secretary position after completion of the programme training and development.
- Wage
-
£16,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9:00am– 5:00pm, with a 60-minute lunch break. Holiday of 20 days (plus birthday) and bank holidays
35 hours a week
- Start date
-
Monday 1 September 2025
- Duration
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2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
Key Responsibilities:
- Serve as the first point of contact for clients and visitors, providing a professional and welcoming reception service.
- Manage incoming calls, directing them appropriately and taking accurate messages
- Handle incoming and outgoing mail, ensuring timely distribution and dispatch
- Perform general administrative tasks, including filing, photocopying, and data entry
- Assist legal staff with preparation of documents and case management
- Maintain a clean and organised reception area
Where you’ll work
87 LONDON ROAD
BENFLEET
SS7 5TG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
CROWN VOCATIONAL TRAINING LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Remote training
Requirements
Essential qualifications
GCSE in:
- Maths and English (grade 4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Presentation skills
- Administrative skills
- Team working
- Initiative
- Patience
- Proactive approach
- Willing to learn and develop
Other requirements
SEPTEMBER START Applicants will need to be 18 years old or over due to the nature of confidential working being undertaken. Role may close earlier than expected if suitable candidate secured. Applications lacking clear information and achievements, will be declined.
About this company
Browns Solicitors is a small, community-focused law firm with a team of five dedicated professionals. We are committed to providing excellent legal services to the local community in a friendly, approachable, and empathetic manner. Our firm is a specialist in the areas of Wills & Probate and Family Law.
After this apprenticeship
- Previous apprentice has been retained since 2015
Ask a question
The contact for this apprenticeship is:
CROWN VOCATIONAL TRAINING LIMITED
Sophie Chowdhury
01702 963475
The reference code for this apprenticeship is VAC1000314674.
Apply now
Closes on Thursday 31 July 2025
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