Level 2 Healthcare Support Worker Apprenticeship

Summary

This role is a perfect opportunity for any eager Healthcare Support Worker. This Level 2 apprenticeship will place the learner in a role where they are surrounded and supported by experienced industry professionals who will be passing their knowledge on to the successful candidate.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Healthcare support worker (level 2)

Hours

Depends on rotas Monday to Sunday 8 hour shifts between 8am- 10pm Lunch break duration: 30 minutes unpaid

40 hours a week

Start date

Tuesday 6 May 2025

Duration

1 year

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Chartwell Hospital are looking for an applicant who can commit to the minimum length of the apprenticeship. However, they are ready to invest in someone who is wanting to continue their education and stay with the company for years to come.

Patient Clinical Assistance Activities:

Receive patient health questionnaires and position patients in the scanner under supervision of Radiographer
Perform patient administration & preparation activities in the Endoscopy Department, under supervision of Nurse
Enable patients to be examined in a safe environment, implement safety awareness in MRI, Endoscopy Processes and Radiation protection and ensure that untoward incidents are reported
Obtain accurate MRI images / Endoscopy Reports in accordance to the safety guidelines /protocols of the unit
Selecting options for the software and also in adjusting the MRI table and the MRI machine based on the specific images required
Use good communication skills to explain the procedure to their patients to alleviate their fear and anxiety

Patient Administration Assistance Activities:

To assist administration work & support patients and their relatives throughout their journey at Chartwell Private Hospital from admission to discharge
Dealing with patients, identifying the issues and advising the right MRI scans / Endoscopy Procedures that are needed
Assisting patients with clarity to the process and promoting all the services the business holds, thereby booking the patient for the correct MRI Scan / Endoscopy Procedures
The post holder must also perform accurate data entry into the radiology information system, PACS and all the electronic records pertinent to the Department of Radiology
Contact patients and arrange Diagnostic Imaging / Endoscopy appointments liaising with other departments as appropriate
Provide explanations of estimates for pricing of Diagnostic Imaging procedures / Endoscopy for self-funding patients as required
Input patient data on to hospital and diagnostic imaging / endoscopy systems as well as collect, collate, and report routine and simple data and information e.g. NHS and BUPA spreadsheet data
Comply with data protection requirements
Transfer and deliver Diagnostic Imaging / Endoscopy reports to appropriate destinations

Where you’ll work

1629 London Road
Leigh-On-Sea
SS9 2SQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

REWARDS TRAINING RECRUITMENT CONSULTANCY LIMITED

Your training course

Healthcare support worker (level 2)

Equal to GCSE

Course contents

Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role
Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed
Work as part of a multi-disciplinary team to provide safe non-discriminatory person-centred care and support in line with individual’s established consent
Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm
Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and wellbeing
Recognise and respond to changes in individuals’ health and wellbeing
Perform basic life support
Undertake physiological measurements, selecting and using the correct tools or equipment
Assist the registered practitioner in encouraging individuals to take or use their prescribed medication
Promote access to fluids and nutrition in line with an individual’s care plan
Support individuals with activities of daily living to maximise independence in line with their desired outcomes and plan of care
Contribute to the storage of supplies and equipment
Contribute to the cleaning, disinfecting and disposal of materials and equipment
Support others with appointments, enquiries and referrals
Communicate with individuals using techniques designed to facilitate understanding
Recognise and respond to limitations in an individual’s mental capacity
Act on opportunities to support others to maximise their health, well-being and positive lifestyle choices
Record and store information related to individuals securely and in line with local and national policies, including the safe use of technology
Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality
Maintain a safe and healthy working environment, using a range of techniques for infection prevention and control, including hand hygiene and the use of Personal Protective Equipment (PPE)
Move and handle equipment or other items safely and assist individuals
Take action in response to identified concerns, risks, incidents or errors and near misses arising in the workplace
Participate in appraisal and supervision to support ongoing personal development
Participate in training and development activities including the Care Certificate Standards
Reflect on own practice
Contribute to improvement activities in the workplace, for example collecting and logging data for audit
Use evidence to make suggestions for improving practice
Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role
Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed
Work as part of a multi-disciplinary team to provide safe non-discriminatory person-centred care and support in line with individual’s established consent
Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm
Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and wellbeing
Recognise and respond to changes in individuals’ health and wellbeing
Perform basic life support
Undertake physiological measurements, selecting and using the correct tools or equipment
Assist the registered practitioner in encouraging individuals to take or use their prescribed medication
Promote access to fluids and nutrition in line with an individual’s care plan
Support individuals with activities of daily living to maximise independence in line with their desired outcomes and plan of care
Contribute to the storage of supplies and equipment
Contribute to the cleaning, disinfecting and disposal of materials and equipment
Support others with appointments, enquiries and referrals
Communicate with individuals using techniques designed to facilitate understanding
Recognise and respond to limitations in an individual’s mental capacity
Act on opportunities to support others to maximise their health, well-being and positive lifestyle choices
Record and store information related to individuals securely and in line with local and national policies, including the safe use of technology
Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality
Maintain a safe and healthy working environment, using a range of techniques for infection prevention and control, including hand hygiene and the use of Personal Protective Equipment (PPE)
Move and handle equipment or other items safely and assist individuals
Take action in response to identified concerns, risks, incidents or errors and near misses arising in the workplace
Participate in appraisal and supervision to support ongoing personal development
Participate in training and development activities including the Care Certificate Standards
Reflect on own practice
Contribute to improvement activities in the workplace, for example collecting and logging data for audit
Use evidence to make suggestions for improving practice

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Customer care skills
Problem solving skills

About this company

Organisation Extending Services into Diagnostics & Endoscopy Procedures.

After this apprenticeship

Potential to move on to a Level 3 apprenticeship within the company and beyond providing the apprentices successfully completes the level 2. Yes, we look for the person to be with us for the next levels as well.

Ask a question

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