Apprentice Business Administrator

Summary

As an Apprentice Operations Assistant, you'll work closely with our Head of Operations, receiving mentorship and support throughout your apprenticeship. This is a fantastic opportunity to develop your skills in a fast-paced environment with the potential to progress into a full-time role with us upon successful completion.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Shifts will be discussed at interview stage.

37 hours 30 minutes a week

Start date

Monday 19 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Key Responsibilities:

Administrative Support: Assist with general office administration tasks, including drafting emails, creating and maintaining Excel spreadsheets, and organising documents.
Recruitment Support: Help with prescreening candidates for recruitment, scheduling interviews, and taking minutes during meetings and interviews.
Social Media: Assist with managing and updating the company’s social media pages to enhance online presence.
Daily Operations: Help create daily plans, assist with management duties, and update the Head of Operations’ calendar.
Training and Development: Work alongside the Head of Operations to complete relevant training, take on increasingly complex tasks, and gain insights into the company’s operational functions.
Office Equipment: Utilise office equipment for administrative tasks, ensuring efficiency and smooth workflow.

Where you’ll work

25 Collingwood Street
Newcastle Upon Tyne
NE1 1JE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

WOODSPEEN TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration Apprenticeship Standard.
Training is delivered through remote delivery into the workplace, so access to a laptop is essential.
Training will take place on a weekly basis.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Logical
Team working
Creative
Initiative

About this company

Welcome to Green Shift Energy – Your Trusted Energy Consultancy We specialise in guiding businesses through the often complex process of purchasing energy contracts. Our mission is simple: to save you time, reduce costs, and streamline your energy management while helping you make the shift towards more sustainable energy solutions.

After this apprenticeship

After successful completion of the apprenticeship there is opportunity to progress into a full-time assistant role with the company.

Ask a question

The contact for this apprenticeship is:

WOODSPEEN TRAINING LIMITED

The reference code for this apprenticeship is VAC1000314644.

Apply now

Closes in 14 days (Tuesday 13 May 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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