Transport Planning Apprentice

Summary

We are recruiting for a Transport Planning Apprentice, based at our operational site in Wakefield Europort, Normanton. This exciting new opportunity will involve working in a regional transport planning department, whilst completing your 13-month, Level 2 Traffic Operator apprenticeship.

Wage

£20,000 a year

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You will be paid on a monthly basis.

Training course

Traffic operator (level 2)

Hours

Shift patterns will follow a Monday to Friday schedule, with working hours from 9:00AM to 5:00PM.

40 hours a week

Start date

Tuesday 6 May 2025

Duration

1 year 1 month

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Whilst studying the Level 2 Traffic Operator apprenticeship course, you will learn how to arrange the delivery of the customer's product on time and in full, using the most cost-effective means possible and the best use of available resources, whilst complying with Transport Legislation and Health and Safety.
Learn and manage the Transport Management System (TMS).
Ensure effective and efficient use of driver and vehicle resources.
Ensuring customer requirements are administered.
Liaise, support and develop effective working relationships with internal and external customers.
Promote effective and efficient standards of work, in order to comply with transport legislation, company policy and Health and Safety legislation.
Learning how to manage driver's hours, WTD rules.
Helping to submit various KPI reports.

Where you’ll work

Tuscany Way, Wakefield Europort
Normanton
WF6 2UA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

TRS TRAINING LIMITED

Your training course

Traffic operator (level 2)

Equal to GCSE

Course contents

Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
Comply with health and safety when working.
Follow company policy, processes and standard operating procedures.
Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
Plan multiple drop routes and jobs.
Inputting customer jobs for collection and delivery.
Track job progress.
Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
Optimises routes, vehicle type and loading.
Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
Arrange the maintenance and inspection of the vehicle.
Use technology, and systems. General data protection regulation (GDPR). Cyber security.
Use the traffic management system or other relevant systems, to add, and update customer job requirements.
Conduct a briefing or debriefing session with colleagues.
Communicate in writing with others for example, internal and external customers, colleagues, and managers.
Communicate with others verbally for example, internal and external customers, colleagues, and managers.
Manage customer queries and complaints.
Apply the company’s service standards for internal and external customer services.
Escalate issues, for example, driver infringements and non-operational procedures.
Apply team working and wellbeing principles.
Apply equity, diversity, and inclusion principles in the workplace.
Carry out and record learning and development activities.
Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
Comply with health and safety when working.
Follow company policy, processes and standard operating procedures.
Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
Plan multiple drop routes and jobs.
Inputting customer jobs for collection and delivery.
Track job progress.
Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
Optimises routes, vehicle type and loading.
Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
Arrange the maintenance and inspection of the vehicle.
Use technology, and systems. General data protection regulation (GDPR). Cyber security.
Use the traffic management system or other relevant systems, to add, and update customer job requirements.
Conduct a briefing or debriefing session with colleagues.
Communicate in writing with others for example, internal and external customers, colleagues, and managers.
Communicate with others verbally for example, internal and external customers, colleagues, and managers.
Manage customer queries and complaints.
Apply the company’s service standards for internal and external customer services.
Escalate issues, for example, driver infringements and non-operational procedures.
Apply team working and wellbeing principles.
Apply equity, diversity, and inclusion principles in the workplace.
Carry out and record learning and development activities.

Your training plan

You will be expected to complete monthly online training to develop your skills and knowledge around your role. Your role will be based at: Menzies Distribution Solutions Ltd. Tuscany Way, Wakefield Europort, Normanton, Wakefield, WF6 2UA.

Requirements

Essential qualifications

GCSE in:

English and Maths (grade 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Analytical skills
Logical
Team working
Patience
Physical fitness

Other requirements

Experience of working in the Transport industry (desirable)

About this company

Menzies Distribution Solutions is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business. We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

https://www.menziesdistribution.com/contact/ (opens in new tab)

Company benefits

Company Benefits include a Pension scheme, Healthcare plan, and SPIRIT Awards.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

There is a structured development path within the transport planning area of the business. A foundational knowledge of transport planning can also open up further opportunities across the wider organisation.

Upon completion of the apprenticeship, the learner will have a development review to assess next steps.

Ask a question

The contact for this apprenticeship is: