Human Resources Apprentice (Level 3)

Summary

Join our professional HR & Payroll team as an HR Apprentice and gain valuable hands-on HR experience. We're seeking a motivated, detail-oriented and proactive individual. On successful completion of a Level 3 HR Support Apprenticeship, you may qualify for an Associate membership of the Chartered Institute of Personnel and Development (CIPD).

Wage

£14,133.60 to £22,857.12, depending on your age

National Minimum Wage

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£20,000 per annum + £500 bonus on completion of the Apprenticeship

Training course

HR support (level 3)

Hours

Hours: 36 hours per week. Monday to Friday, all year around. 8.45am - 4.30pm (Monday - Thursday) and 8.45am - 4.15pm (Friday).

36 hours a week

Start date

Monday 1 September 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

As an HR Apprentice, you will support the HR Operations Team with general and HR administrative tasks, including:

Pre-employment checks, including Right to Work, DBS, references, qualification verifications, medical checks, and overseas police checks in line with Keeping Children Safe in Education (KCSIE 2024).
Payroll administration, ensuring documents are accurately processed, authorised, and submitted on time.
HR system management, including accurate data entry to ensure employee records are correct and compliant with statutory and contractual requirements.
DBS renewal checks for existing employees.
Maintaining the Single Central Record (SCR) by preparing and issuing reports across the Trust.
Supporting recruitment activities, such as interview invitations, reference checks, conditional offer letters, and job advertisements.
General HR and administrative support as required.

Where you’ll work

Copthall House
Grove Road
Sutton
SM1 1DA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BPP PROFESSIONAL EDUCATION LIMITED

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade C)
Mathematics (grade C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Non judgemental
Patience

About this company

Orchard Hill College is an Outstanding Specialist College (Ofsted, November 2019) offering life-changing learning opportunities to young people and adults with a range of special education needs and/or disabilities. We have eight vibrant community-based College Centres across London and Surrey where committed, specialist teams deliver a range of programmes to meet the needs of over 400 students. Students who study with us have a wide range of needs including profound and multiple learning disabilities, communication and behavioural difficulties and specific medical needs. All students are individual, and their learning programme is designed to support and empower them to achieve their aspirations and goals, whilst developing skills to become more independent members of their community. Orchard Hill College is a truly unique and rewarding place to work with inspirational students and a dynamic and supportive staff team. The College is also an Academy sponsor and established Orchard Hill College Academy Trust in 2013 which is home to 15 special schools. Together Orchard Hill College & Academy Trust provide for over 1500 pupils and students with SEN across London, Surrey, Sussex and Berkshire. To find out more about Orchard Hill College please visit https://orchardhill.ac.uk/. Orchard Hill College is part of Orchard Hill College & Academy Trust, an established family of specialist academies and college centres that provide for over 1500 pupils and students with a wide range of learning abilities and additional needs. To find out more about us, and what makes us a special place to work please visit https://www.ohcat.org/work-for-us/

https://www.ohcat.org/ (opens in new tab)

Company benefits

Cycle scheme Season ticket loan Employee referral scheme Gym membership discount Training & development Occupational health service and mental health first aiders Career progression Local Government Pension Scheme

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Scope for career progression across eight college centres,14 academy schools and shared services team.

Ask a question

The contact for this apprenticeship is:

ORCHARD HILL COLLEGE ACADEMY TRUST

Bettina Biol

Jobs@orchardhill.ac.uk

0345 402 0453

The reference code for this apprenticeship is VAC1000314315.

Apply now

Closes in 5 days (Wednesday 30 April 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please find the Job description and Person specification with the advert To apply, please use the "Quick Apply" option on our ETeach portal. For an informal discussion about the role, please contact HR to arrange a conversation with Bettina Biol, HR Operations Team Leader. Your application form will be assessed against the Person Specification for this role. We do not accept CV applications.

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