Retail Jeweller Apprenticeship
FLITWICK JEWELLERS
BEDFORD (MK45 1DP)
Closes in 7 days (Thursday 1 May 2025 at 11:59pm)
Posted on 7 April 2025
Contents
Summary
We are looking for a new apprentice sales assistant who finds motivation in giving the best customer experience. If you would like to work in a busy, multi-faceted environment, are confident and have excellent communication skills, we’d love to interview you.
- Wage
-
£16,881.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Retailer (level 2)
- Hours
-
Monday to Saturday between 8.30am to 6pm, with 1 day off in the week.
42 hours 30 minutes a week
- Start date
-
Monday 2 June 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
- Selling
- Identify the customers’ wants and needs
- Learn & retain product knowledge
- Give outstanding customer service
- Operating the till
- Small in-house repairs
- Booking in customers repairs
- Displaying & cleaning jewellery
- Housekeeping
Where you’ll work
1 STATION SQUARE
FLITWICK
BEDFORD
MK45 1DP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
EDUCATION FOR INDUSTRY GROUP
Your training course
Retailer (level 2)
Equal to GCSE
Course contents
- Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
- Serve customers in line with brand standards, legislation, business procedures and the values of the business.
- Provide a retail service that balances the customers’ needs with additional linked products and services.
- Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
- Promote seasonal or local offers through in-store or online promotions.
- Identify situations that may damage business reputation in line with company policy and escalate as required.
- Maintain good merchandising to meet the needs of the business whilst ensuring safety.
- Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
- Use technology and applications to support sales and service ensuring that maintenance issues are reported.
- Support team and colleague development through buddying and/or coaching.
- Comply with regulations and legislation relevant to their role and business.
- Contribute to continuous improvement activities which focus on improving sustainability within the business.
- Handle complaints within remit or escalate as appropriate.
- Support sales across a range of promotional events throughout the calendar year.
- Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
- Serve customers in line with brand standards, legislation, business procedures and the values of the business.
- Provide a retail service that balances the customers’ needs with additional linked products and services.
- Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
- Promote seasonal or local offers through in-store or online promotions.
- Identify situations that may damage business reputation in line with company policy and escalate as required.
- Maintain good merchandising to meet the needs of the business whilst ensuring safety.
- Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
- Use technology and applications to support sales and service ensuring that maintenance issues are reported.
- Support team and colleague development through buddying and/or coaching.
- Comply with regulations and legislation relevant to their role and business.
- Contribute to continuous improvement activities which focus on improving sustainability within the business.
- Handle complaints within remit or escalate as appropriate.
- Support sales across a range of promotional events throughout the calendar year.
Your training plan
- Training will be during work hours at the shop location with some exteranl training in London
- 20% of your time will be used for training
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Team working
- Creative
- Initiative
- Non judgemental
About this company
We are an independent family business, established in 1977. We sell fine jewellery as well as high street branded jewellery and watches. We carry out repairs, some in store.
After this apprenticeship
Potential to continue with National association of Jewellers, Jewellery Education and Training (JET 1&2).
Ask a question
The contact for this apprenticeship is:
FLITWICK JEWELLERS
Sally
sally@flitwickjewellers.co.uk
01525 712597
The reference code for this apprenticeship is VAC1000314254.
Apply now
Closes in 7 days (Thursday 1 May 2025 at 11:59pm)
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