Business Administration Apprentice

Summary

ADC Ltd are looking for a professional, dedicated individual to join their team to support in busy logistic office dealing with movement of vehicles between car dealerships and their clients.

Wage

£15,116.40 a year

Check minimum wage rates (opens in new tab)

The wage will be dependent on the age of the candidate.

Training course

Business administrator (level 3)

Hours

Monday - Thursday, 9.00am - 4.00pm. Friday, 9.00am - 3.00pm.

34 hours a week

Start date

Monday 2 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Day to day duties will include:

Liaising with clients over the phone or via email
Entering clients details into the bespoke system
Confirming vehicle movements with clients and confirming dates and costs
Answering general enquiries either by phone or via email
General admin duties - handling drivers pay sheets, filing, data entry
Other duties may include the processing of invoicing customers for work carried out

Where you’ll work

Newmarket 21 Centrix House
Keys Park Road
Hednesford
WS12 2HA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SOUTH STAFFORDSHIRE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

All training will take place in the workplace, you won't be required to come into college.

A practitioner will visit you at least once a month to support you with your apprenticeship.

More training information

You will receive in-house training from the employer on how to use the internal bespoke systems required for the role.

Requirements

Essential qualifications

GCSE in:

English and Maths (grade GCSE Grades 9 to 4 or A* to C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience
Confident speaker on the phone
Punctual
Respectful

About this company

Our company deals in the driven movement of vehicles around the UK. These movements can be between car dealerships or our clients customers. Our team of drivers due to the nature of their job does not require them to be office based. Our office team however are based in Cannock and deal with bookings for movements via telephone and e mail. Our biggest clients include Sytner Group, Vantage Motor Group and Jaguar/Land Rover. ADC also deals with smaller independents who are treated with the same level of customer service, something our company prides ourselves on.

http://www.adclogistics.co.uk (opens in new tab)

After this apprenticeship

A possible full time position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

SOUTH STAFFORDSHIRE COLLEGE

Apprenticeship Team

apprenticeships@southstaffs.ac.uk

03004562424

The reference code for this apprenticeship is VAC1000314166.

Apply now

Closes in 5 days (Sunday 27 April 2025 at 11:59pm)

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