Level 3 HR Support Apprenticeship - United Airlines – Find an apprenticeship

Summary

The HR apprentice assists with administrative tasks, helps maintain employee records, and ensures compliance with company policies. This role provides hands-on experience in HR practices specific to the aviation industry, offering exposure to diverse employee needs in a fast-paced environment.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

HR support (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm, 30-minute break.

37 hours 30 minutes a week

Start date

Sunday 15 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Payroll & Compensation:

Process monthly payroll notes and audit supporting documents
Manage and implement annual salary increases
Ensure timely and accurate processing of monthly invoices

HR Administration:

Prepare and issue reference letters, mortgage letters, and visa letters upon request

Onboarding & New Hire Support:

Set up employee personnel files
Draft and issue payroll notes for new hires
Coordinate with departments to confirm training schedules
Send onboarding information to new employees
Communicate any delays in start dates to new hires
Submit new hire data to Click ID and book company medicals
Collaborate with Click ID and internal departments to facilitate onboarding
Ensure completion of all required documentation before start date (CRC, medical, right to work, etc.)
Oversee completion of all new hire paperwork

Employee Life Cycle Changes:

Process changes such as maternity/paternity leaves, resignations, and transitions from full-time to part-time
Draft and issue contract amendments accordingly
Implement changes in the HR/payroll system (PS)
Manage internal promotions and associated contract updates

Benefits Administration:

Coordinate and distribute annual benefits forms
Implement and communicate the annual flexible benefits process to employees
Conduct system testing for the flexible benefits platform

Where you’ll work

1 World Business Centre Heathrow
Newall Road, London Heathrow Airport
Hounslow
TW6 2FA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SCCU LTD

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

HR Support Level 3 Apprenticeship Standard

Requirements

Desirable qualifications

GCSE in:

English GCSE or equivalent (grade 4-9/A-C)
Maths GCSE or equivalent (grade 4-9/A-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Creative
Initiative
Non judgemental
Patience

Other requirements

Pre-employment checks. Please be aware that upon a successful offer of employment the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.

About this company

Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.

Company benefits

Eligible for an NUS card for discounts in shops and restaurants. Eligible for an apprenticeship oyster card, 30% off travel. Discount on Nandos, ASOS, Vue cinema and much more. Automatic rise in pay after 12 months.

After this apprenticeship

Potential for full-time employment and/or further training

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