HR Administration Apprentice

Summary

To work as part of a dynamic HR Team providing high quality, flexible administrative support, including keeping up-to-date employee records, assisting recruitment, producing and circulating staff information, monitoring the HR inboxes, organise and support meetings and other general HR tasks.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

HR support (level 3)

Hours

Monday to Friday 9:00- 5:00 (7:30 per day), with a 30-minute unpaid lunch break.

37 hours 30 minutes a week

Start date

Thursday 1 May 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

The role will

Support the HR Team with administrative tasks
Keep HR records up-to-date and accurate
Monitor the recruitment and general HR mailboxes
Respond to relevant HR queries received
Assisting managers with recruiting new colleagues
Organise and manage meeting bookings
Produce and circulate staff information
Assist with HR and organisational meetings
Aid the resolution of routine HR matters
Assist with the organisation of mandatory staff training
Periodical compliance checks for staff

Where you’ll work

Gateway 1
Holgate Park Drive
York
YO26 4GN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

YORK COLLEGE

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

Apprentices will typically attend York College on a day release (half day of lessons and half day of self-directed study) for the first 15 months of this apprenticeship programme. This will be followed by support and preparation for End Point Assessment (EPA). Apprentices have 3 months to complete their EPA

During their time in College, apprentices will work towards developing their knowledge, skills and behaviours, and at work will consolidate their on-programme learning with the support of their employer. An assessor/reviewer will visit the workplace every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer.

Requirements

Essential qualifications

GCSE in:

3 other subjects (grade 4)
English (grade 4)
maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

The role will be office-based, working with the HR and wider Nimbuscare teams, at our Head Office on Holgate Park Drive, York. The expectation will be to be fully office based through the apprenticeship, working and learning from the team. The expectation to travel to other sites is unlikely, but due to our wider workforce working across multiple clinical sites, there may be the odd times when this may be required. Any time and cost will be reimbursed and organised to not impact individuals. The working hours are 9:00am – 5:00pm, Monday to Friday, our wider workforce is 24/7. Some flexibility may be needed around the start and end time on very rare occasions, however, there would be no expectation to work significantly different hours or weekends. After you submit your application, look out for an email from apprenticeships@yorkcollege.ac.uk Check your spam folder, too. You must reply, otherwise your application will be rejected.

About this company

Nimbuscare is a not-for-profit organisation that aims to be a collaborative and agile provider that cares for its people and patients. Nimbuscare is based in York and is owned by all the practices in the city, however we deliver services over a wider footprint. Incorporated in 2015, building on the strengths of individual member practices, it delivers primary health care services in the North of England, caring for over 250,000 people. The 300-strong team across multiple individual practices allows it to share resources, expertise and services, working as a single entity to tender for services and improve the way services are delivered.

https://www.nimbuscare.co.uk/ (opens in new tab)

Company benefits

25 days annual leave, plus bank holidays (pro rata if not full time). NHS Blue Light discount card. Occupational sick pay entitlement after probation. Focus on continuous professional development and training funding.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

This will give the apprentice a clear route into the HR function at many companies, levelled at either an Administrator or Assistant level.

Completion of the apprenticeship can then progress into CIPD qualifications to help the career progress to Advisor, Business Partner and other senior HR roles.

Ask a question

The contact for this apprenticeship is:

YORK COLLEGE

Apprenticeships

apprenticeships@yorkcollege.ac.uk

01904 770368

The reference code for this apprenticeship is VAC1000313427.

Apply now

Closes in 6 days (Wednesday 30 April 2025 at 11:59pm)

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