IT Technician Apprentice

Summary

Are you ready to kickstart your career in IT, gaining valuable skills that can take you anywhere? Our IT Technician Apprenticeship offers you the chance to learn while you earn, developing sought-after expertise that’s transferable across any industry.

Wage

£21,350 a year

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Training course

IT solutions technician (level 3)

Hours

Monday to Friday, hours to be confirmed.

37 hours a week

Start date

Thursday 1 May 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

This is a fixed-term apprenticeship, typically lasting 18-24 months, but it may be shorter or longer depending on your skills and experience and the pace you complete the programm
You’ll be part of a friendly team of five, led by an experienced team leader, providing IT support across Clacton Coastal Academy, Tendring Technology College, and Hamford Primary Academy
Your role will include diagnosing and resolving issues with Windows, Apple, and Chrome devices, supporting AV systems, software roll-outs, asset management, and maintaining strong customer service
Working alongside third-party partners and your team, you’ll learn how to solve problems and deliver IT support that makes a difference to the people who rely on it

Where you’ll work

Pathfields Road
Clacton-On-Sea
CO15 3JL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LIFT SCHOOLS

Your training course

IT solutions technician (level 3)

Equal to A level

Course contents

Work at any stage of the solution lifecycle.
Interpret client requirements.
Prioritise tasks to work within agreed project plans.
Ensure resources are used efficiently and responsibly.
Design solutions to meet client and business requirements.
Identify technical solutions using creative and critical thinking.
Install hardware or software, either physically or virtually.
Search and use different types of data or information sources.
Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
Deploy and implement solutions, supporting change management practices.
Create and maintain documentation in accordance with best practice and organisational requirements.
Support multiple contemporary or legacy solutions to required levels of service.
Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Work at any stage of the solution lifecycle.
Interpret client requirements.
Prioritise tasks to work within agreed project plans.
Ensure resources are used efficiently and responsibly.
Design solutions to meet client and business requirements.
Identify technical solutions using creative and critical thinking.
Install hardware or software, either physically or virtually.
Search and use different types of data or information sources.
Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
Deploy and implement solutions, supporting change management practices.
Create and maintain documentation in accordance with best practice and organisational requirements.
Support multiple contemporary or legacy solutions to required levels of service.
Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
Apply continuous professional development CPD to support their own learning, business needs and technical developments.

Your training plan

Earn while you learn: Gain hands-on experience and achieve an IT Solutions Technician apprenticeship standard (Level 3) – a qualification respected across all sectors
Receive high-quality training: With regular support from a dedicated trainer, virtual sessions every two weeks, and formal reviews every 12 weeks, you’ll be set up for success
Be part of something bigger: Help us support our schools by providing reliable, innovative IT support that allows our staff and students to thrive
You may also be required to complete maths and English Functional Skills (this will be determined by your existing qualifications). Your Trainer will meet with you virtually every two weeks, with onsite observations and formal reviews taking place every 12-weeks
You will fully commit to the 20% off-the-job training requirements of the post alongside your normal day-to-day job

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade A-C or 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Customer care skills
Problem solving skills
Administrative skills
Team working

About this company

Who is Lift Schools? Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential. Our mission: 1. We will provide an excellent education to every child, in every classroom, every day. 2. With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives. 3. We will work with others beyond our network to benefit more children and communities.

https://www.liftschools.org/ (opens in new tab)

Company benefits

+ well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefits

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

This is an exciting opportunity to be in a real job, with real variety, from day one whilst working towards a qualification
Potential to secure permanent positions within our central services team
Transferable skills: Develop technical, problem-solving, and communication skills that will help you thrive in a range of industries, not just education.
Opportunities for specialist roles, such as IT support technician, network engineer, or systems analyst
Possibility to progress to senior roles, including IT manager or project leader
Commitment to supporting your professional growth and career ambitions at Lift Schools

Ask a question

The contact for this apprenticeship is:

LIFT SCHOOLS

Talent Team

recruitment@liftschools.org

02039475689

The reference code for this apprenticeship is VAC1000313349.

Apply now

Closes in 11 days (Wednesday 30 April 2025)

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Company’s application instructions

To learn more and apply please visit our career site.

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