Property Management Apprentice
Martyn Gerrard
LONDON (N3 1LP)
Closes tomorrow (Sunday 27 April 2025 at 11:59pm)
Posted on 1 April 2025
Contents
Summary
Are you interested in a career in Property? Would you like to work at a well-known company while gaining a recognised qualification in Level 3 Housing and Property Management? Our Property Management department is looking for an apprentice to join the team, gain a profession and help the team grow.
- Wage
-
£19,000 a year
- Training course
- Housing and property management (level 3)
- Hours
-
Monday to Friday, 9am to 5.30pm or 9.30am to 6pm.
40 hours a week
- Start date
-
Monday 12 May 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
- Conducting inspections to monitor the conditions of the properties.
- Answer the phone and emails to respond to queries and provide excellent customer service.
- Log information into our CRM system.
- Respond and resolve maintenance issues as required.
- Ensure all documentation is up-to-date, including tenancy agreements, compliance certificates, and insurance.
- Maintain strong relationships with clients, contractors, and tenants, ensuring excellent service delivery.
Where you’ll work
197 BALLARDS LANE
LONDON
N3 1LP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
THE APPRENTICE ACADEMY LIMITED
Your training course
Housing and property management (level 3)
Equal to A level
Course contents
- Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
- Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
- Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
- Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
- Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
- Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
- Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
- Problem Solving: Use a problem solving and flexible approach in their day to day duties.
- Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
- Decision making: Effective decision making in order to apply the businesses objectives and priorities.
Your training plan
The college will provide training in the office, remotely.
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Initiative
- Driving Licence
Other requirements
A candidate must have a driving licence for more than 12 months or have access to a car.
About this company
Martyn Gerrard is a North-London based estate agency, which covers all aspects of the property industry from Sales and Lettings to Commercial and New Homes.
After this apprenticeship
Someone completing this apprenticeship can develop a career in Property Management, Lettings, Social Housing or Development.
Ask a question
The contact for this apprenticeship is:
Martyn Gerrard
Shelly Baker
shellyb@martyngerrard.co.uk
02083434340
The reference code for this apprenticeship is VAC1000313229.
Apply now
Closes tomorrow (Sunday 27 April 2025 at 11:59pm)
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