Implant Air Export Apprentice

Summary

A chance to join a fast-paced team, with years of experience and knowledge in freight forwarding. This is a great opportunity to work hand in hand with one of DHL’s VIP customers on their new state-of-the-art new 2 million square-foot warehouse. Working shifts enables working with different team members to gain knowledge from multiple employees.

Wage

£14,722.50 a year

Check minimum wage rates (opens in new tab)

£14,722.50 - £15,600 in the first 12 months with subsequent increases.

Training course

International freight forwarding specialist (level 3)

Hours

Monday - Friday, 9.00am - 5.30pm *possibility of covering a bank holiday from time to time*

37 hours 30 minutes a week

Start date

Sunday 1 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

The knowledge and experience on offer will be second to none.

Duties will include:

Taking bookings directly from customer - Orders/Invoices from shippers with pieces and destinations
Arranging Air export documentation - Creating Hawbs, Labels etc
Monitoring shipments - Checking with airlines, overseas agents, and checking costs are correct
Arranging transportation - UK trailers / Air export flights worldwide
Labelling cargo - Physical sticking labels and locating boxes / pallets
UK Customs paperwork - Raising UK customs documents to help with a seamless export process
Answering queries and problem-solving – Email resolutions to help UK and overseas customers

Due to the working hours for this role, all applicants MUST be over 18 years old.

Where you’ll work

DHL C O JCB
Waterloo Park A 522
Beamhurst Uttoxeter
ST14 5PA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Your training course

International freight forwarding specialist (level 3)

Equal to A level

Course contents

Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.
Air. Use and adapt terminology appropriate to the air freight industry.
Air. Select and use documentation appropriate to the air freight industry.
Ocean. Use and adapt terminology appropriate to the ocean freight industry.
Ocean. Select and use documentation appropriate to the ocean freight industry.
Road. Use and adapt terminology appropriate to the road freight industry.
Road. Select and use documentation appropriate to the road freight industry.
Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.

Your training plan

International Freight Forwarding Specialist Level 3 Apprenticeship Standard:

On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps

Requirements

Essential qualifications

GCSE or equivalent in:

5 GCSE’s including Maths and English (grade A*-C/ 4-9)

Other in:

2 years’ work experience or 2 years further educ (grade NA)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills

Other requirements

Applicant must be able to drive as location is not easy to get to by public transport.

About this company

DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,100 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.

http://www.dhl.com (opens in new tab)

After this apprenticeship

The Apprenticeship will initially be a 24-month Fixed Term Contract (FTC), with the aim of Apprentices either moving onto a further Apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Apprenticeship Recruitment Team

apprenticeships@seetec.co.uk

The reference code for this apprenticeship is VAC1000313222.

Apply now

Closes in 13 days (Friday 9 May 2025 at 11:59pm)

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