Service Technician Apprenticeship - Vauxhall Hendy Poole – Find an apprenticeship

Summary

This Apprenticeship Programme is an exciting opportunity to kick start your career with Stellantis, one of the world’s leading automaker and mobility tech companies. We’re looking for a highly motivated candidate to become a qualified Service Technician and develop a long-term career with an ambitious brand.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Motor vehicle service and maintenance technician - light vehicle (level 3)

Hours

Monday - Friday, 8.30am - 5.30pm.

40 hours a week

Start date

Wednesday 14 May 2025

Duration

3 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

The role of a Vehicle Service Technician is to maintain, service and repair vehicles to a consistently high standard.

Service Technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.

The role will vary by employer based upon the specific needs of the location, but the position typically involves:

Servicing vehicles by carrying out checks and maintenance
Repairing and replacing faulty parts
Developing an understanding of workshop equipment
Advising the Service Receptionists about required repairs
Producing time estimates
Maintaining repair and service records

Where you’ll work

400 Poole Rd, Branksome, Poole
BH12 1DD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CALEX UK LTD

Your training course

Motor vehicle service and maintenance technician - light vehicle (level 3)

Equal to A level

Course contents

Contribute to the maintenance of a safe and efficient workshop. Segregate waste for disposal or recycling. Comply with industry environmental legislation.
Demonstrate due regard for own safety and that of others in the workshop and minimise risk of injury and vehicle damage.
Carry out fundamental tasks associated with removal and replacement procedures on a vehicle.
Obtain diagnostic and repair information.
Interpret diagnostic information and use electrical wiring diagrams to determine system serviceability.
Use a range of diagnostic equipment.
Follow recognised diagnostic procedures, logical diagnostic sequence and apply advanced diagnostic principles and problem-solving techniques to establish faults.
Report faults using company procedures and recommend suitable further actions.
Follow recognised repair procedures to complete a wide range of repairs including those which involve complex procedures, or in depth knowledge.
Test the function of repaired and fitted components.
Adhere to business processes and complete documentation following workplace procedures.
Use ICT to create emails, word-process documents and carry out web based searches.
Complete a range of services and inspect and prepare a vehicle to the required quality standard for handover to the customer.
Contribute to the maintenance of a safe and efficient workshop. Segregate waste for disposal or recycling. Comply with industry environmental legislation.
Demonstrate due regard for own safety and that of others in the workshop and minimise risk of injury and vehicle damage.
Carry out fundamental tasks associated with removal and replacement procedures on a vehicle.
Obtain diagnostic and repair information.
Interpret diagnostic information and use electrical wiring diagrams to determine system serviceability.
Use a range of diagnostic equipment.
Follow recognised diagnostic procedures, logical diagnostic sequence and apply advanced diagnostic principles and problem-solving techniques to establish faults.
Report faults using company procedures and recommend suitable further actions.
Follow recognised repair procedures to complete a wide range of repairs including those which involve complex procedures, or in depth knowledge.
Test the function of repaired and fitted components.
Adhere to business processes and complete documentation following workplace procedures.
Use ICT to create emails, word-process documents and carry out web based searches.
Complete a range of services and inspect and prepare a vehicle to the required quality standard for handover to the customer.

Your training plan

Motor Vehicle Service and Maintenance Technician (light vehicle)
Level 3 Apprenticeship Standard:

The Programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All of our apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you’ve successfully completed the programme
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Motor vehicle service and maintenance technician (light vehicle)/Institute for Apprenticeships and Technical Education

Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Analytical skills
Team working

About this company

Our Poole showroom is conveniently located on the South Coast with excellent transport links, making it easily accessible from local cities and towns in Dorset. We are the main retailer of new and used Vauxhall cars and vans for the region, as well as expert servicing and maintenance. You can book servicing, MOT tests and repairs, vehicle safety checks and much more. Our Poole Road dealership is easily accessed via the A35 to the west or the A338 from the east, making us perfectly located to serve customers from Poole, Dorchester and Bournemouth. If you’re looking to visit us by train, Branksome station is just next door. We are proud to serve local businesses with new and used commercial vehicle sales and servicing. Our experienced fleet and business specialists are on hand to make sure your fleet is efficient and successful from day one. Whatever the job, we've got you covered. For more detailed directions, or to find out more about our available services, please call our team today. And when you decide to visit, you can find our opening hours above We look forward to welcoming you soon!

https://www.hendy.co.uk/vauxhall/dealers/dorset/poole/ (opens in new tab)

After this apprenticeship

There are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you’ve successfully completed the programme.

Ask a question

The contact for this apprenticeship is:

CALEX UK LTD

The reference code for this apprenticeship is VAC1000312888.

Apply now

Closes in 18 days (Wednesday 30 April 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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Service Technician Apprenticeship - Vauxhall Hendy Poole

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