Business Administration Apprentice

Summary

You can join our team as a business administrator within a professional and supportive environment. Rogers & Norton Solicitors are seeking a highly motivated Business Administrator Level 3 Apprentice to join our team in Dereham. This is a fantastic opportunity to gain hands-on experience while working towards a nationally recognised qualification.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

£7.55 per hour as per the apprenticeship minimum wage from the 1st April.

Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm. One hour lunch between 1.00pm & 2.00pm.

35 hours a week

Start date

Monday 5 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

As a Business Administration Apprentice, you will play a key role in the smooth running of our office. You will receive full training and support while working alongside experienced professionals.

Your duties will include:

Assisting with general administrative tasks such as filing, data entry, and document preparation
Managing incoming calls, emails, and correspondence
Supporting various departments with client-focused tasks
Maintaining and updating records in line with company policies
Providing excellent customer service to clients and colleagues

Where you’ll work

21 Market Place
Dereham
NR19 2AX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NORFOLK COUNTY COUNCIL

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administration - Level 3 Apprenticeship Standard
1:1 support provided by a dedicated assessor
In-house mentors
Monthly workshops
Maths and English required if qualification not already attained.

Requirements

Desirable qualifications

GCSE in:

English (grade A* - C / 4 - 9 (Level 2))
Maths (grade A* - C / 4 - 9 (Level 2))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Attention to detail
Organisation skills
Administrative skills
Number skills
Analytical skills
Team working

Other requirements

As per Apprenticeship funding and eligibility rules. We are requesting our apprentices to have maths and English qualifications before completing the apprenticeship. This can either already achieved before starting or studying Functional Skills during the apprenticeship.

About this company

Established in 1982, Rogers & Norton Solicitors offer a comprehensive range of legal services to businesses, individuals and families throughout Norfolk, the eastern region and nationally. Our ethos is all about the collaborative approach with our clients; offering bespoke, flexible and cost-effective legal advice in order to achieve the best possible outcome. Our team of lawyers are empathetic and approachable; striving to exceed our clients’ expectations with our core values at the forefront of all we do. Our core values: To provide a tailored, collaborative approach to our clients’ individual needs and requirements. To act with integrity, efficiency and determination. To be an ethical, sustainable and responsible practice and play a positive role in the community in which we operate. Our legal services: Rogers & Norton provides expert legal advice on a wide range of personal matters such as compensation claims for accident and personal injury victims, clinical negligence, residential conveyancing, family law, personal litigation and wills, trusts and probate. We offer a full range of commercial services including debt recovery, litigation and dispute resolution, employment law, commercial property, intellectual property, corporate restructuring and all aspects of commercial and business law. We provide a range of specialist, industry-specific services for a multitude of sectors including legal services for doctors, dentists and other healthcare specialists, farmers, landowners and other individuals involved in the agricultural sector, as well as covering the full range of regulatory law, advising on claims involving the HM Revenue and Customs and UK Border Force. Our office locations: With offices in Norwich, Attleborough and Dereham and meeting facilities in London, we act for clients on a local, nationwide and international basis. The firm’s litigation, dispute resolution, personal injury and clinical negligence departments act for clients nationally and are regularly appearing in tribunals and courts throughout the country. Client meetings are an important part of our service and whilst based in Norfolk, distance is no object in terms of the scope of clients we assist. Our expert team of lawyers are here for you and we look forward to servicing your legal needs in the future. Contact us today to find out how we can help.

https://rogers-norton.co.uk/about-rogers-and-norton/ (opens in new tab)

Company benefits

In return we offer a competitive benefits package which includes a profit-share bonus, Bupa cash plan health cover, enhanced pension, death in service benefit and discounted personal legal services.

After this apprenticeship

This is a full time, permanent position. If you would like to discuss the role in more detail please email Ellie Walpole, HR Manager at ew@rogers-norton.co.uk

Ask a question

The contact for this apprenticeship is:

NORFOLK COUNTY COUNCIL

Anthony Winsper

anthony.winsper@norfolk.gov.uk

01603 306611

The reference code for this apprenticeship is VAC1000312361.

Apply now

Closes in 4 days (Monday 28 April 2025 at 11:59pm)

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