Corporate Support Apprentice

Summary

We are looking for a bright, enthusiastic Corporate Support Apprentice to join our team. The successful applicant will work within the Corporate and Civic Support team, to develop, maintain and improve administrative services. We’re short of one person, specific to this role - could it be you?

Wage

£15,847 a year

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New starters under 21 years old will receive £15,847 per annum. After 12 months service, this increases to £19,429 per annum. Entrants aged over 21 years old will receive the Foundation Living Wage - £24,310

Training course

Business administrator (level 3)

Hours

Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.30pm

37 hours a week

Start date

Monday 8 September 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

This post puts you at the heart of a busy and varied department which is critical in the efficient and effective delivery of the Council’s wide-ranging services. You will engage with and support different teams across the organisation and interact with internal or external customers – working efficiently and resolving issues as they arise. We know that we are only as good as the people that make us, but we’re short of one person, specific to this role - could it be you?

Duties will include, but will not be limited to:

Provide administrative support to the Democratic Services Division (including elections) and the wider Council, including producing accurate records and documents such as emails, letters, spreadsheets, files etc.
Proof-read documents, take notes at internal meetings, and assist in the management of room bookings
Undertake routine financial and data processing, including raising orders and requisitions
Assist with the organisation and implementation of civic events.
Maintain records and files, handling confidential information in compliance with the organisation's procedures
Demonstrate good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms, using the most appropriate channel to communicate effectively
Network with NKDC colleagues and other apprentices
Preparation and presentation of a corporate project to our Senior Management Team

Where you’ll work

Council Offices
Kesteven Street
Sleaford
Lincolnshire
NG34 7EF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LINCOLN COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will work towards achieving their Apprenticeship Standard in Business Administrator Level 3
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. This is a predominently work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours

Course outline:

https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0

Requirements

Essential qualifications

GCSE in:

English & Maths (grade A*/9 - C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills

Other requirements

Interviews will be held in July for an Apprenticeship start in September. Key Attributes we are looking for: • Excellent communication skills. • Organised – as you will be completing your qualification as well as working. • Motivated, driven, enthusiastic and willing to learn.

About this company

Shortlisted for the local government sector’s biggest accolades and recognised for our strength, stability and supportive working environment, North Kesteven District Council is going places. NKDC has been recognised as an Investors in People Gold Employer.

https://www.n-kesteven.gov.uk/ (opens in new tab)

After this apprenticeship

The successful candidate will gain valuable insight into the workings of the Council and its Corporate and Civic Support function
This role offers an excellent foundation in business administration, as well as an invaluable understanding of local government operations and the wide range of work undertaken. This will provide a solid basis for developing a career in business administration or indeed other roles within local government
Successful apprentices will be encouraged to apply for roles within the organisation, as suitable vacancies arise

Ask a question

The contact for this apprenticeship is:

LINCOLN COLLEGE

Margaret Davis

apprenticeships@lincolncollege.ac.uk

01522 876284

The reference code for this apprenticeship is VAC1000312358.

Apply now

Closes in 12 days (Sunday 4 May 2025 at 11:59pm)

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