Team Leader Apprenticeship

KFC Restaurants - Washington - The Galleries

The Galleries Retail Park (NE38 7RW)

Closes in 18 days (Tuesday 22 April 2025)

Posted on 26 March 2025


Summary

Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to high street retailers and banks. However, they all share a common characteristic: being empowering leaders who prioritise the well-being of their team members and run a shift as good as our chicken.

Training course
Hospitality supervisor (level 3)
Hours
45 Hours per week, shift work including evenings and weekends. Exact days and shifts to be confirmed.

45 hours a week

Start date

Tuesday 29 April 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include coaching and guiding your team to ensure a dependable and consistent experience for our customers. Your role will involve:

Assisting with day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.

Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.

Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.

Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation.

Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.

Be Original.

It's not just what you do at KFC. It's the way you do it. Unapologetically you, undeniably original. You'll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin' and high fryin'.

We take your ambition seriously; you'll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger-lickin' good chicken to our customers. And whatever your journey looks like, we'll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.

And if you need any more persuasion, we also offer free meals, 25% discount, flexible shifts and educational development up to degree level to all of our Team Leaders as standard.

There are all kinds of opportunities at KFC.

Where you’ll work

The Galleries Retail Park
NE38 7RW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LIFETIME TRAINING GROUP LIMITED

Your training course

Hospitality supervisor (level 3)

Equal to A level

Course contents

Your training plan

Hospitality Supervisor Apprenticeship - Food and Beverage L3 including Functional Skills in Maths and English.

Requirements

Desirable qualifications

Other in:

  • None required (grade None required)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Team Working
  • Organisation Skills

About this company

Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart - you've got KFC. Since 1952, we've been bringing finger lickin' good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It's what makes us special. We'll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.

After this apprenticeship

A career with KFC offers much more than just a fantastic earning potential. You'll receive comprehensive training and excellent opportunities to grow your career.

Ask a question

The contact for this apprenticeship is:

LIFETIME TRAINING GROUP LIMITED

The reference code for this apprenticeship is VAC1000311821.

Apply now

Closes in 18 days (Tuesday 22 April 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.