Apprentice Administration Assistant - REF 13769

MTB MONSTER LTD

CLAYTON- LE-DALE (BB2 7JA)

Closes on Wednesday 25 June 2025

Posted on 25 March 2025


Summary

MTB Monster in Blackburn are recruiting for an Apprentice Administration Assistant. The successful candidate will work towards completing a Level 3 Business Administrator apprenticeship over the duration of 18 months.

Training course
Business administrator (level 3)
Hours
Working 5 days out of 6 / Monday - Saturday / 9:00am - 5:00pm.

37 hours 30 minutes a week

Start date

Wednesday 2 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

• Stock control
• Digital marketing work
• Website & online work
• Sales
• Warranty and returns
• Marketing
• Database work
• Customer service

Where you’ll work

UNIT 4A FAIRFIELD BUSINESS P
LONGSIGHT ROAD
CLAYTON- LE-DALE
BB2 7JA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NORTH LANCS. TRAINING GROUP CIC

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

  • Level 3 Business Administrator
  • Functional skills
  • Work-based learning

Requirements

Essential qualifications

GCSE in:

  • English (grade 5)
  • Maths (grade 5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • IT skills
  • Keen and Willing to learn
  • Positive attitude
  • Punctual

About this company

MTB Monster is an independent mountain bike showroom based in Blackburn. Established in 2014, MTB Monster was born from a rock-solid passion for mountain biking. As the electric mountain bike (EMTB) revolution gained momentum, we were truly amazed by the additional excitement it brought to an already awesome sport. This fuelled our unwavering commitment to become the UK's ultimate, EMTB, destination bike shop. Today, we proudly display an extensive selection of top-rated hardtail and full suspension electric mountain bikes from industry-leading brands.

After this apprenticeship

Progression onto full-time employment.

Ask a question

The contact for this apprenticeship is:

NORTH LANCS. TRAINING GROUP CIC

Recruitment

recruitment@nltg.co.uk

01254395355

The reference code for this apprenticeship is VAC1000311711.

Apply now

Closes on Wednesday 25 June 2025

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After signing in, you’ll apply for this apprenticeship on the company's website.