Apprentice Insurance Broker

Summary

This is an exciting opportunity join a wonderful team and build a career within the diverse world of Insurance and gain respected and valuable professional qualifications in the long term. You’ll be working in our Commercial team and will be trained in all aspects of Commercial Insurance by our highly experienced team,

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Friday 9am - 5pm with NO weekends, evenings or shifts.

35 hours a week

Start date

Monday 5 May 2025

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Learn & develop insurance knowledge
Liaise with customers on renewals and new enquiries
Assist the management team with documentation
Complete both apprenticeship and mandatory learning
Ensure systems are kept up to date and records are accurate

Where you’ll work

2 Carlton Court, Fifth Avenue
Team Valley Trading Estate
Gateshead
NE11 0AZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

ITEC NORTH EAST LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

Post completion of the Business Administration Apprenticeship, support will be provided obtain Insurance Qualifications (Cert CII)

Requirements

Essential qualifications

GCSE in:

Mathematics (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working

About this company

Founded as a family business in 1939, Brown & Brown is a leading global insurance intermediary, employing over 15,000 teammates worldwide and generating over $3.5BN in revenue. Following the acquisition of Global Risk Partners (GRP) in July 2022, we are now one of the largest insurance intermediaries in the UK and Ireland, working with almost half a million personal and commercial customers across a spectrum of industries, sectors and specialist insurance and risk management needs.

https://www.bbrown.com/uk/ (opens in new tab)

Company benefits

20 Days Holiday + Bank Holidays. Life Assurance. Pension. Share Save Scheme. Lyra - Wellbeing Platform.

After this apprenticeship

Full training & support will be provided so you can design where your career goes whether that is down a sales route, a management route or a techinical route
With offices in 150+ locations nationally and another 200+ Globally there's a lot of options

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