IT Technical Sales Apprentice

Summary

Kickstart Your Career in Telesales! Are you passionate about sales and customer engagement? Do you have strong communication skills and a desire to learn? If so, this is your opportunity to build a rewarding career in telesales! If you're ready to take the first step towards a successful sales career, apply today!

Wage

£15,000 a year

Check minimum wage rates (opens in new tab)

Training course

IT technical salesperson (level 3)

Hours

Monday - Friday between 9am - 5pm.

37 hours 30 minutes a week

Start date

Monday 28 April 2025

Duration

1 year 4 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

What You’ll Be Doing:

Outbound Sales Calls: Engage with potential customers to promote and sell our products/services, and create new business opportunities.
Customer Relationship Building: Develop and maintain positive relationships with clients,
ensuring excellent service and customer satisfaction.
Lead Generation: Assist in identifying and qualifying leads, reaching out to new prospects, and setting up meetings or calls for the sales team.
Product Knowledge: Learn about our products and services to effectively communicate their benefits to customers.
Sales Reporting & Administration: Maintain accurate records of sales calls, customer interactions, and follow-up actions.
Team Collaboration: Work closely with your colleagues and sales managers to achieve monthly targets and goals.
Training & Development: Receive hands-on training and guidance from experienced team members to help you succeed in your role.

Where you’ll work

Unit A
Willow Drive, Annesley
Nottingham
NG15 0DP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LEARNING FOR FUTURES LTD

Your training course

IT technical salesperson (level 3)

Equal to A level

Course contents

Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.
Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.
Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.
Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.
Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.
Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.
Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.
Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.
Logical and creative thinking skills
The ability to interact effectively and professionally with a range of different types of customer
Ability to think analytically and to solve problems
Ability to work independently and to take responsibility
Ability to work with a range of internal and external people
Ability to communicate effectively in a variety of situations
Ability to operate in a secure manner

Your training plan

IT Technical Salesperson Level 3 Apprenticeship Standard:

All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources.
This ensures apprentices can develop their skills while balancing work commitments.

More training information

Wise Origin is a national training provider which was established in 2006.
We deliver further education and provide employment. opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.
Throughout the program, you will receive dedicated support from your tutor to ensure your success.

Requirements

Desirable qualifications

GCSE in:

English (grade A-C or 4-9)
Maths (grade A-C or 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Team working
Initiative

Other requirements

Comprehensive Training: Get all the tools and support you need to excel in telesales Career Progression: Opportunities for growth Dynamic Team Environment: Work alongside a supportive team Ongoing Development: Learn new skills and build your sales career If you’re ready to jumpstart your career and join a thriving team, we’d love to hear from you!

About this company

Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.

https://wiseorigin.co.uk/about-us/ (opens in new tab)

After this apprenticeship

Ongoing career development and progression opportunities upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is: