Business Administration Apprentice

Summary

Join our dynamic nutraceutical manufacturing team as a Business Administration Apprentice! You'll handle reception duties and provide vital admin support across various departments. Develop valuable skills and grow your career in a fast-paced, supportive environment!

Wage: £16,672 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 8.00am - 4.00pm.
37 hours 30 minutes a week
Possible start date: Monday 5 May
Duration: 1 year 6 months
Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Greeting and signing in visitors, ensuring a professional and welcoming environment.
Assisting with minute-taking during meetings and distributing meeting notes.
Providing refreshments, such as teas and coffees, to attendees during meetings.
Supporting various teams with administrative tasks, including document organisation and data entry.
Helping prepare reports and communications for different departments.
Assisting with general reception duties, including directing enquiries and managing phone calls.
Ensuring smooth office operations by supporting day-to-day business functions.

Where you’ll work

UNIT 21B CHERRY WAY
DUBMIRE INDUSTRIAL EST
HOUGHTON LE SPRING
TYNE & WEAR
DH4 5RJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CITY OF SUNDERLAND COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

All training will take place at our main premises and there are no requirements to travel to any other sites.

Requirements

Essential qualifications

GCSE in:

English (grade Grade 4-9 Or Equivalent)
Maths (grade Grade 4-9 Or Equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative
Non judgemental

Other requirements

We would really want the applicants to be willing to undertake multiple different tasks across all departments within our business. As the Admin Apprenticeship is new to our business we would ask the successful applicant to have a proactive attitude and be willing to perform to the very best of their ability in any tasks that are requested of them. We do occasionally work overtime, mostly in our manufacturing areas, and the Apprentice could potentially be offered additional hours that they would be paid overtime for.

About this company

Redrose is a trusted nutraceutical manufacturer with 30 years of expertise in producing high-quality capsules, tablets.. We offer a full range of services, from product development to large-scale manufacturing. Our internationally accredited facility guarantees premium ingredients, unrivalled lead times, and exceptional levels of customer service, meeting the needs of clients worldwide. We are dedicated to innovation, excellence, and providing expert help, support, advice and guidance tailored to each customer.

http://www.redrosemfg.com (opens in new tab)

After this apprenticeship

There is a possibility for full-time, permanent employment upon successful completion of the apprenticeship, depending on performance and business needs.

Ask a question

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