Apprentice Office Administrator

Summary

Here at TD we currently have an exciting new opportunity for an Apprentice Office Administrator to join our small admin team and be part of our growing business. Our philosophy of ensuring quality guarantees we maintain a focus on developing staff giving them a rewarding and challenging career.

Wage

£15,704 to £25,396.80, depending on your age

National Minimum Wage

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Training course

Business administrator (level 3)

Hours

Monday to Friday (8am Start – 4.30pm Finish) 30 minute Lunch Break.

40 hours a week

Start date

Monday 12 May 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

The candidate will be required to help perform administration duties at our office in St. Helens, duties to be carried out will be as follows:

Data Entry on technical reports (under supervision with progression to independently)
Supporting sample transfers and arranging collections with partner laboratories.
Support other senior management in their duties such as accounting (compiling invoices, chasing order numbers and performing credit control duties), Quality (typing up of meeting minutes and audit findings etc.)
Carry out reception duties such as answering telephone calls, responding to emails as well as meeting and greeting visitors and eventually progress to help programming testing.
Liaising with site/lab staff over the phone and in person with regard to the completion of technical paperwork. (under supervision with progression to independently)
Photocopying, printing and scanning of documents.
Filing and archiving technical reports (Both hard copies & electronic)
Any other admin requirements that may arise in the company.
Any other ad-hoc duties when required

Where you’ll work

GERARD HALL
40 LORD STREET
ST HELENS
WA10 2SD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

ST HELENS COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade A-C or 4-9 or equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working
Initiative

Other requirements

The job is based at our offices in St. Helens

About this company

We are an established UKAS accredited Construction Materials Testing Laboratory who carry out Soil, Aggregate, Concrete & Asphalt testing to British and European standards, both in our laboratory and on construction sites nationwide. We are employed by a wide variety of organisations from local authorities, private developers and leading multinational corporations on some of the largest infrastructure projects both nationally and regionally.

http://www.tdconstructiontesting.co.uk (opens in new tab)

After this apprenticeship

A potential long term career within the business, with different avenues for progression.

Ask a question

The contact for this apprenticeship is:

ST HELENS COLLEGE

Carolyn Mason

cmmason@sthelens.ac.uk

01744623521

The reference code for this apprenticeship is VAC1000310764.

Apply now

Closes in 3 days (Wednesday 30 April 2025 at 11:59pm)

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