Apprentice Business Administrator

Summary

We are a successful and reputable insurance brokers based in the Southport area . We work with an array of different clients across the region. You will be working within a busy office, and you will be responsible for assisting with general office duties that include maintaining client's files, completing new work, printing and taking calls.

Wage

£16,500 a year

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm.

40 hours a week

Start date

Thursday 1 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

General administrative duties in a very busy office
Maintaining client files
Completing take on procedures for new work
Scanning, saving and printing documents
Filing and archiving
Call handling
Handling sensitive information in a confidential manner

Where you’ll work

18 Rutland Road, Southport
PR8 6PB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NORTHWEST EDUCATION AND TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Apprenticeship Standard Level 3
Maths and English functional if required
Training completed both on and off the job
Training delivered face to face and online by an assessor and supported by the employer

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4)
Math's (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Initiative
Non judgemental

Other requirements

Can you easily commute to the employer site?

About this company

We specialise in all forms of mortgage from the straight-forward to those that are more complex and unusual. We always aim to be inclusive and help all applicants. Of course, we cannot place everybody but at the very least we can make suggestions as to how you can improve your chances and position you best so that one day you can buy that dream home! With a clear and concise application process, our standards are high and with thorough research we aim to deliver and meet and even exceed client expectations. Based in the North West of England we offer advice locally and much further afield, especially with the technology available now.

After this apprenticeship

This can be discussed at the interview stage

Ask a question

The contact for this apprenticeship is:

NORTHWEST EDUCATION AND TRAINING LIMITED

Yasmin Wallace

yasmin.wallace@nweat.co.uk

01515273559

The reference code for this apprenticeship is VAC1000310614.

Apply now

Closes in 8 days (Wednesday 30 April 2025 at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents