Level 3 Business Administrator Apprentice - Tree Line Dental
Tree Line Dental Care
NOTTHINGHAM (NG12 5AA)
Closes in 2 days (Wednesday 23 April 2025 at 11:59pm)
Posted on 18 March 2025
Contents
Summary
Treeline Dental is looking for a friendly and welcoming Business Administration Apprentice to join their practice. Within this role you will gain key skills including planning, organising, record keeping and quality control within a busy dental practice.
- Wage
-
£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 9:00am - 5:00pm. 1 hour lunch.
35 hours a week
- Start date
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Wednesday 30 April 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
As the administration apprentice you will be a pivotal member of the team providing support to all members of the team.
Day-to-day duties will include:
- Welcoming patients in a friendly and professional manner – reception is the first point of contact
- Manage practice diary, administering appointment details
- Taking payments, correct balancing of patient accounts
- Answer email enquiries in a professional and timely manner
- Use of Microsoft packages such as Excel and Word (or equivalent)
- Accurate and efficient data inputting – including financial forecasting and patient planning
- Produce accurate records and documents including emails, invoicing and KPIs
- Prioritising tasks and completing in a timely manner
- Supporting team members to complete tasks from all departments within the business
- Talking to dental laboratories/other suppliers to ensure the smooth running of the practice
- Manage priorities and tasks
- Assist with the recruitment and selection of permanent and temporary staff
- Assist to facilitate the social events at all sites, including inter site events
- Oversee charity sponsorship and organisation
- Assist with marketing Treeline of Dental Care in wider Dental Industry and social media, liaising with third party providers where necessary
- Work at other practice locations from time to time as required to provide cover as Receptionist
Where you’ll work
13 MAIN STREET
KEYWORTH
NOTTHINGHAM
NG12 5AA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
NOTTINGHAM COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- This apprenticeship is work based learning therefore most of the time you will be working at the employer’s address.
- Business Administration Level 3 (https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0)
- Functional Skills if required
- Please note that the apprenticeship standards require the apprentice to sit an End Point Assessment. Please refer to above link for more information.
Requirements
Essential qualifications
GCSE in:
- English (grade 9-4)
- Maths (grade 9-4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Creative
- Initiative
- Patience
About this company
Treeline Dental are a small group of dental practices who have been providing quality NHS and private dental care for over 10 years. Our philosophy is to be forward thinking, ambitious and to provide state-of-the art care for the benefit of our patients. We offer award winning dental care, brand new, state of the art dental practices, and the latest in technology and dental advancements. We also take pride in developing our workforce and have developed structured career pathways within a fully supportive environment.
After this apprenticeship
- Potential opportunity for a permanent role within the company following successful completion of the apprenticeship if there is capacity.
Ask a question
The contact for this apprenticeship is:
NOTTINGHAM COLLEGE
The reference code for this apprenticeship is VAC1000310347.
Apply now
Closes in 2 days (Wednesday 23 April 2025 at 11:59pm)
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