Account Receivables and Reconciliation Administrator Apprenticeship

Summary

We are seeking a motivated Business Administration Apprentice to join our finance team as an Accounts Receivable & Reconciliation Administrator. This role provides a fantastic opportunity to gain hands-on experience in financial administration while working towards a recognised qualification

Wage

Competitive

Competitive wage offered

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Training course

Business administrator (level 3)

Hours

Monday- Friday 9.00am to 5.30pm

37 hours 30 minutes a week

Start date

Monday 2 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

To ensure that all receipts are posted & accounts are reconciled in line with good financial practices, ARMA/RICS guidelines
Ensure that all operational targets are met and that all assigned tasks are completed, adhering to all compliance requirements
To ensure that all incoming queries via email, telephone or other methods are dealt with in a timely, efficient, and professional manner in the name of excellent customer service
Assist the department manager in developing a culture of "right first-time" within the Account Receivables & Reconciliation Team
Ensuring that all tasks undertaken are performed to the best of your ability, highlighting any concerns as soon as possible
Collaborate closely with other department within Client Finance to ensure effective coordination of accounting functions for the best possible service to local branches and clients
Liaise with other departments within the group to ensure that inter departmental services provided to the branches are fit for purpose, in the line with the needs of the Client and that these services are delivered in the best interests of good estate management
Reviewing and assisting to implement changes in policy and procedures
To assist with the planning and integration of acquired developments, portfolios, businesses, or other offices within the group as the business requires
To engage with the IT team with regards to the proposal and integration of system enhancements and to ensure adequate testing is undertaken by the Accounts Receivables & Reconciliation team

Where you’ll work

Stonemead House
95 London Road
Croydon
CR0 2RF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HAWK MANAGEMENT (UK) LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade 4 or above)
Maths (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative

About this company

B-hive Property Solutions is part of the Vegner Group of Companies. The Vegner Group is a property service group established in 1991. With over 30 years’ experience the business specialises in the management of blocks of flats and offers other related services such as insurance broking, lettings management, surveying, company secretarial and the provision of concierge staff.

After this apprenticeship

Upon successful completion of the apprenticeship, there may be an opportunity for a permanent position within the team

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