Business Administration Apprentice

Summary

We are seeking a highly organised and detail-oriented Administrative Assistant to join our team. You will play a crucial role in supporting daily office operations and ensuring that administrative tasks are completed efficiently, plus more.

Wage: £16,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, between 9am - 5pm.
37 hours a week
Possible start date: Monday 7 April
Duration: 1 year 6 months
Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

The ideal candidate will play a crucial role in supporting daily office operations and ensuring that administrative tasks are completed efficiently. This position requires proficiency in various software applications, excellent communication skills, and the ability to manage multiple tasks simultaneously.

Responsibilities:

Perform data entry tasks accurately and efficiently
Handle incoming phone calls with professionalism, demonstrating excellent phone etiquette
Accounts duties, such as processing invoices
Support the team with various administrative tasks as needed

Qualifications:

Proficient in data entry and clerical tasks with a strong attention to detail
Strong organisational skills with the ability to prioritise tasks effectively
Excellent verbal and written communication skills
Ability to work independently as well as part of a team
A proactive attitude towards problem-solving and task completion

If you possess these skills and are ready to contribute to a dynamic team environment, we encourage you to apply for this exciting opportunity.

Where you’ll work

POLYMER WORKS
HOPE STREET
DUDLEY
DY2 8RS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HALESOWEN COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3.

The successful apprentice will be allocated an assessor who will visit them within the workplace once every 6-8 weeks.

In addition, the apprentice will attend an online lesson/tutorial once a month.

Requirements

Essential qualifications

GCSE in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills

About this company

Advanced Seals and Gaskets Ltd possess a long standing, prominent position within the Rubber and Plastics industry, we started from humble beginnings back in 1996 and now have many decades of experience, manufacturing and supplying Seals, Gaskets and affiliated products to a vast array of customers. We are proud to be market leaders in our field with an enviable level of quality, service and price. Advanced Seals and Gaskets, Manufacturer of Seals & Gaskets.

After this apprenticeship

There is potentially a permanent position available for the right candidate at the end of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

HALESOWEN COLLEGE

Deborah Maley

dmaley@halesowen.ac.uk

01216027777

The reference code for this apprenticeship is VAC1000309964.

Apply now

Closes in 17 days (Friday 4 April at 11:59pm)

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