Business Administrator Apprentice

Summary

Lenson Select are offering an exciting opportunity for a Business Administration Apprentice to join their team. You will complete a variety of administration tasks including order processing, telephone enquiries and much more.

Wage

£14,526.20 a year

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Training course

Business administrator (level 3)

Hours

Monday - Thursday 8:00am - 5:00pm, Friday 8:00am - 4:00pm

37 hours a week

Start date

Sunday 1 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Day-to-day tasks will include:

Answering telephone enquiries
Filing
Computer filing
Processing of orders on customer system

Where you’ll work

BRANDON WAY
WEST BROMWICH
B70 8JA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This is an 18-month Level 3 Business Administration apprenticeship. You will be required to attend workshops (2 days a week for 5 weeks) which will either be carried out onsite or externally.

The apprenticeship will also cover:

Level 3 Business Administrator Standard
Employee Rights and Responsibilities (ERR)
Personal Learning and Thinking Skills (PLTS)
20% off the job training

You will be required to attend In-Comm Training WS9 8UG.

Requirements

Essential qualifications

GCSE in:

English, Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working

About this company

Lenson Select are a Mechanical and Electrical Distribution company that operations a Nationwide service in all forms of cable management to electrical contractors.

https://www.lensonselect.co.uk/ (opens in new tab)

Company benefits

Free parking, free refreshments.

After this apprenticeship

Upon successful completion of the apprenticeship there will be opportunity to progress within various areas of the business.

Ask a question

The contact for this apprenticeship is:

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED

Keira Stead

keiras@in-comm.co.uk

The reference code for this apprenticeship is VAC1000309608.

Apply now

Closes in 7 days (Thursday 1 May 2025 at 11:59pm)

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