Business Administration Apprenticeship

Summary

Easy Fuels NE Ltd are looking for a highly organised and detail -oriented individual to join our growing team. If you are looking for a challenging and rewarding opportunity we would welcome your application.

Wage: £11,778 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday (hours will be explained at interview stage).
30 hours a week
Possible start date: Monday 14 April
Duration: 1 year 6 months
Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Provide essential administrative support to our busy department
Process deliveries and handle payments
Handling incoming and outgoing correspondence including email and telephone calls
Prepare and maintainaccurate records and files
Assist with various office tasks, such as data entry and document preparation
Answering emails, messages and calls
Using stock managements systems
Merchandising
Using postal/courier sites
Social media
Filing
Arranging appointments

Where you’ll work

SOUTH BLACKHALLS FARM
COAST ROAD
BLACKHALL COLLIERY
HARTLEPOOL
TS27 4BD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

EAST DURHAM COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will take place in the workplace. You will be visited every 4 weeks in you workplace by a dedicated Trainer Coach from the Business Team at East Durham College.

Requirements

Essential qualifications

GCSE in:

English (grade 9-4 (A*- C))
Math's (grade 9-3 (A*- D))

Desirable qualifications

BTEC in:

Business Administration /Customer Service (grade pass)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Number skills
Team working
Excel skills

Other requirements

The location of this business is difficult to reach on public transport, having your own transport would be an advantage.

About this company

Easy Fuels NE Ltd is a small family run company committed to providing the best level service to our customers as possible. The company motto is "if we can we will" and is embedded into our day to day operations to achieve the highest possible level of customer satisfaction.

After this apprenticeship

Progression onto further learning and possible full time employment for the right candidate.

Ask a question

The contact for this apprenticeship is:

EAST DURHAM COLLEGE

Sara Jolly

sara.jolly@eastdurham.ac.uk

01918237656

The reference code for this apprenticeship is VAC1000309581.

Apply now

Closes in 6 days (Thursday 27 March at 11:59pm)

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