DeFleet Administration Apprentice
UNITED RENTAL GROUP LTD
CHESTERFIELD (S41 7SJ)
Closes in 17 days (Monday 12 May 2025 at 11:59pm)
Posted on 13 March 2025
Contents
Summary
Are you ready for an exciting challenge in a thriving Defleet Department? We have an exciting opportunity for a Defleet Assistant to join our dynamic team at United Rental Group Limited, based at our Chesterfield Head Office. We’re seeking a detail-oriented and proactive individual who thrives in a fast-paced environment.
- Wage
-
£17,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday
Exact working hours to be confirmed.
40 hours a week
- Start date
-
Tuesday 13 May 2025
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
As a Defleet Assistant, you will be part of a dedicated team of nine, ensuring the smooth operation of the defleet process. Your responsibilities will include DVLA acknowledgements, V5 processing, inbox management, RFL cheques, CAP valuation updates, and overdue call support. You’ll play a key role in ensuring high standards while maintaining excellent communication with customers and colleagues.
Responsibilities:
• Process V5 documentation, including distributing, scanning, and record-keeping.
• Handle DVLA acknowledgements to ensure compliance and accuracy.
• Process Road Fund Licence (RFL) cheques efficiently.
• Manage booked vehicle lines, ensuring timely updates.
• Compile and distribute post to maintain organised communication.
• Assist in preparing V11 documents for the monthly renewals.
Where you’ll work
DURRANT HOUSE
47 HOLYWELL STREET
CHESTERFIELD
S41 7SJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
CHESTERFIELD COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected
to work towards the Business Administration Level 3, with support from your employer and the Chesterfield College Group.
Requirements
Essential qualifications
GCSE in:
- English (grade C/4)
- Maths (grade C/4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Administrative skills
- Logical
- Team working
- Initiative
Other requirements
This is a dynamic and bubbly team, with an extremely positive outlook
About this company
With nearly 34 years in business, United Rental Group proudly owns and operates United Rental System, a leading licensee network of over 600 independent vehicle hire companies and more than 750 rental locations across the UK. At URG, we foster a vibrant, fast-paced environment where energy, enthusiasm, and motivation thrive. You’ll be joining a team of passionate professionals who love what they do. Our company culture is built on collaboration, shared values, and a commitment to high performance.
After this apprenticeship
You will be considered for a full time permanent role at the end of this apprenticeship.
Ask a question
The contact for this apprenticeship is:
CHESTERFIELD COLLEGE
Alyce Hunt
hunta@chesterfield.ac.uk
07956914838
The reference code for this apprenticeship is VAC1000309355.
Apply now
Closes in 17 days (Monday 12 May 2025 at 11:59pm)
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