Apprentice Transport Planner

Summary

You’ll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values, not just words on a page. As part of our dedicated team, you’ll play an important part in the essential work we are doing to build a sustainable future.

Wage

£22,581 a year

Minimum wage rates (opens in new tab)

plus a 3% bonus which is paid on completion of performance reviews

Training course

Traffic operator (level 2)

Hours

Monday to Friday between 9am - 5pm.

37 hours 30 minutes a week

Possible start date

Tuesday 1 April

Duration

1 year 1 month

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Would you like to be an apprentice within a busy dynamic transport office where no two days are the same, but you can achieve great satisfaction and at the same time work to make a greener planet, conserve resources and dynamically reduce landfill?
Vehicle & Driver compliance, including all aspects of legal compliance & record keeping etc.

Where you’ll work

Wilson Way
Redruth
TR15 3RT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

TRS TRAINING LIMITED

Your training course

Traffic operator (level 2)

Equal to GCSE

Course contents

Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
Comply with health and safety when working.
Follow company policy, processes and standard operating procedures.
Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
Plan multiple drop routes and jobs.
Inputting customer jobs for collection and delivery.
Track job progress.
Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
Optimises routes, vehicle type and loading.
Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
Arrange the maintenance and inspection of the vehicle.
Use technology, and systems. General data protection regulation (GDPR). Cyber security.
Use the traffic management system or other relevant systems, to add, and update customer job requirements.
Conduct a briefing or debriefing session with colleagues.
Communicate in writing with others for example, internal and external customers, colleagues, and managers.
Communicate with others verbally for example, internal and external customers, colleagues, and managers.
Manage customer queries and complaints.
Apply the company’s service standards for internal and external customer services.
Escalate issues, for example, driver infringements and non-operational procedures.
Apply team working and wellbeing principles.
Apply equity, diversity, and inclusion principles in the workplace.
Carry out and record learning and development activities.
Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
Comply with health and safety when working.
Follow company policy, processes and standard operating procedures.
Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
Plan multiple drop routes and jobs.
Inputting customer jobs for collection and delivery.
Track job progress.
Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
Optimises routes, vehicle type and loading.
Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
Arrange the maintenance and inspection of the vehicle.
Use technology, and systems. General data protection regulation (GDPR). Cyber security.
Use the traffic management system or other relevant systems, to add, and update customer job requirements.
Conduct a briefing or debriefing session with colleagues.
Communicate in writing with others for example, internal and external customers, colleagues, and managers.
Communicate with others verbally for example, internal and external customers, colleagues, and managers.
Manage customer queries and complaints.
Apply the company’s service standards for internal and external customer services.
Escalate issues, for example, driver infringements and non-operational procedures.
Apply team working and wellbeing principles.
Apply equity, diversity, and inclusion principles in the workplace.
Carry out and record learning and development activities.

Your training plan

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Requirements

Essential qualifications

GCSE in:

English (grade 4)

Desirable qualifications

GCSE in:

Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Car Licence

Other requirements

You will have a car driving licence as a minimum.

About this company

Join us, and you’ll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values – not just words on a page. As part of our dedicated team, you’ll play an important part in the essential work we are doing to build a sustainable future. At Suez, we believe in investing in our people. You’ll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone’s voice is heard and valued, fostering innovation and collaboration. We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement. By joining Suez, you’ll be contributing to a mission-critical role that makes a real difference in the world. If you’re ready to take on this challenge and be part of a team that’s dedicated to making a positive impact, apply to Suez today. Together, we can build a sustainable future.

http://www.suez.com/en/uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

If successful, you will become a part of the full-time transport team.

Ask a question

The contact for this apprenticeship is: