Operations Coordinator Apprentice

Summary

As an Operations Coordinator Apprentice, you will be instrumental in ensuring the smooth operation of the business. This role demands strong IT skills, excellent communication abilities, and the capacity to manage multiple tasks efficiently. You will collaborate closely with senior staff to ensure that business processes operate effectively.

Wage

£14,526.20 a year

Minimum wage rates (opens in new tab)

Potential for increase.

Training course

Business administrator (level 3)

Hours

Monday-Friday, times to be confirmed.

37 hours a week

Possible start date

Tuesday 15 April

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Fleet Management Support

Assist with managing company vehicles, including servicing schedules, insurance, and compliance requirements.
Maintain accurate fleet records, ensuring all vehicles meet legal and operational standards.
Support the coordination of vehicle assignments and tracking usage data to optimise efficiency.

IT Support & Systems Administration

Provide first-line IT support for internal systems, resolving minor technical issues and escalating where necessary.
Assist in managing IT Hardware for all business areas, including access permissions and licencing allocation.
Support integrating new IT solutions and broader projects to improve operational efficiency.

Business Support & Administration

Assist with scheduling, reporting, and coordination of business operations.
Communicate effectively with internal teams and external suppliers to ensure smooth business workflows.
Manage documentation, records, and internal systems with high accuracy.
Monitor operational performance and suggest process improvements where necessary.
Organise meetings, prepare reports and follow up on action points.

Where you’ll work

Parkwood Boiler Works Parkwood Street
Keighley
BD21 4NW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LUMINATE EDUCATION GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
Mathematics (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Excellent communication skills
Pro-active
A positive attitude
High attention to detail
Ability to manage priorities
Problem-solving mindset
Proactive approach to IT
Ability to work independently
Ability to work as a team
Strong IT literacy
Experience in Microsoft Office
Willingness to learn
Interest in fleet management

Other requirements

To apply, please send your CV and a short cover letter explaining why you are interested in this role to Careers@byworth.co.uk

About this company

Byworth Boilers Ltd is a family-owned engineering company located in Keighley, West Yorkshire. With a workforce of 130 employees, we are a leading manufacturer of industrial boilers, offering high-quality products and services throughout the UK. We are seeking an Operations Coordinator Apprentice to assist with our business operations, specifically focusing on fleet management, IT support, and business administration.

https://byworth.co.uk/ (opens in new tab)

After this apprenticeship

Upon successful completion of the apprenticeship, there is potential for a permanent position as Operations Coordinator with possible career progression towards Operations Supervisor/Manager roles.

Ask a question

The contact for this apprenticeship is:

LUMINATE EDUCATION GROUP

Emmie Brown

emmie.brown@keighleycollege.ac.uk

The reference code for this apprenticeship is VAC1000309234.

Apply now

Closes in 25 days (Saturday 12 April at 11:59pm)

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