Apprentice Administrator

Summary

An exciting opportunity and brand-new role has arisen at Birch Tree Northern Ltd. We are currently looking for an Apprentice Administrator to join our team. You will work alongside other members of the team and report directly to the companies Office Manager.

Wage: £15,507.70 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 39.5 hours per week – Monday to Thursday 8am to 5pm and Friday 8am to 4.30pm with 1 hour lunch.
39 hours 30 minutes a week
Possible start date: Monday 7 April
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This position offers the opportunity to gain experience and skills of various tasks carried out in the administration team and will work closely with the Office Manager. The successful candidate should be willing to learn, think on their feet and work as part of a team.

Tasks Details:

· Monitor and maintain email inbox.

· Create jobs, raise & issue sub-contractor orders.

· Raise Purchase Orders for Contracts Managers and Site Operatives.

· Chase cost of Purchase Orders from suppliers.

· Match employee timesheet.

· Maintain accurate records.

· Answer, re-direct calls.

· Create estimate numbers.

· Monitor admin in tray.

· Filing of job folders.

· Maintaining good working relationships between departments.

· Updating of excel spreadsheets.

· Ad hoc administrative duties.

Where you’ll work

Planet House, Northumbrian Way
Killingworth
Newcastle upon Tyne
NE12 6EH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ACCESS TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administration Level 3 apprenticeship along with training on internal processes and procedures.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Team working
Initiative

Other requirements

Please ensure that you can travel to the employer for an 8am start and that you are also able to travel to Team Valley for monthly day release sessions.

About this company

Birch Tree Northern is an experienced contractor in the construction industry and understands the importance of providing a complete high quality service to their customers.

After this apprenticeship

This apprenticeship offers the opportunity form long term permanent employment for the right candidate.

Ask a question

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