Implementation Support Apprentice (36149)

Summary

During the apprenticeship you will work with the Data and Onboarding team to provide high calibre and proactive support for all new scheme implementations, including reviewing data, and dealing with data queries.

Wage

£23,000 a year

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Training course

Pensions administrator (level 3)

Hours

Monday to Friday, 9am - 5pm

35 hours a week

Start date

Monday 12 May 2025

Duration

1 year 6 months

Positions available

4

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

An apprenticeship with Just will give you an opportunity to start working in the pensions industry, whilst receiving comprehensive training and on the job support from colleagues.

Duties in this role will include:

An apprenticeship with Just will give you an opportunity to start working in the pensions industry, whilst receiving comprehensive training and on the job support from colleagues
During the apprenticeship you will work with the Data and Onboarding team to provide high calibre and proactive support for all new scheme implementations, including reviewing data, and dealing with data queries
As part of the apprenticeship you will spend 1 day a week with the academy alongside other apprentices doing formal training. The remaining 4 days will be spent working with colleagues to complete monthly funding, address changes and member movements
Support the flow of all scheme implementations in to the Third Party Administrator
Complete all operational tasks for schemes in transition such as payroll funding, data checks and monthly valuation data review (working with Post Transactions teams)

How you will be supported?

Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

Company Benefits:

A Competitive Salary, Pension Scheme and Life Assurance
Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday
Private Medical Cover and Income Protection, just in case
A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets
Opportunity to progress within your career both in-role and within the company
FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
A variety of Employee Funded Benefits available to you via our Online Benefits Portal
Plus, several additional purchase options available for you and your loved ones

What will happen next?

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be

Where you’ll work

Enterprise House
Bancroft Road
Reigate
Surrey
RH2 7RP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

THE GROWTH COMPANY LIMITED

Your training course

Pensions administrator (level 3)

Equal to A level

Course contents

Deliver expected customer service establishing customer needs, in line with the service standards and the regulatory framework.
Deliver pensions administrative tasks that meet required the quality standards as set out by the organisation.
Tailor the use of interpersonal skills and communication channels to meet the needs of stakeholders.
Work in a team and collaborate to support colleagues to achieve results such as meeting or exceeding service standards and organisational goals.
Plan, manage and prioritise own workload effectively.
Identify pension problems, identify the appropriate course of action and suggest or support solutions.
Use digital systems to carry out pensions administrative tasks and generate key metrics such as performance information.
Use digital systems and applications safely and securely, in accordance with data security policies.
Calculate member benefits accurately and apply the terms of the relevant pension scheme or plan.
Maintain robust and accurate schedules, records and systems of pension administrative activities.
Deliver expected customer service establishing customer needs, in line with the service standards and the regulatory framework.
Deliver pensions administrative tasks that meet required the quality standards as set out by the organisation.
Tailor the use of interpersonal skills and communication channels to meet the needs of stakeholders.
Work in a team and collaborate to support colleagues to achieve results such as meeting or exceeding service standards and organisational goals.
Plan, manage and prioritise own workload effectively.
Identify pension problems, identify the appropriate course of action and suggest or support solutions.
Use digital systems to carry out pensions administrative tasks and generate key metrics such as performance information.
Use digital systems and applications safely and securely, in accordance with data security policies.
Calculate member benefits accurately and apply the terms of the relevant pension scheme or plan.
Maintain robust and accurate schedules, records and systems of pension administrative activities.

Your training plan

Pensions Administrator Level 3.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Customer care skills
Problem solving skills
Administrative skills
Team working
Willingness to learn
Adaptability

About this company

We’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. With the defined benefit buy in / buy out space growing each year, Just continues to annually grow its business by over £4bn of assets. We are a purpose driven company with compelling and credible goals. Quite simply, we help people achieve a better later life. We achieve this by providing competitive and innovative products, services, financial advice and guidance to help our customers achieve security, certainty and provide them with peace of mind in retirement. That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement.

After this apprenticeship

Possible progression within the company and progression onto the next level apprenticeship.

Ask a question

The contact for this apprenticeship is:

THE GROWTH COMPANY LIMITED

The reference code for this apprenticeship is VAC1000309056.

Apply now

Closes in 6 days (Friday 2 May 2025)

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