Business Administrator Apprentice

Summary

Would you like to start your administration career with a national company whose head office and administration function are based in Mansfield? Pheonix Fire has an opportunity that will give you a real insight into the admin function of a busy and fast paced business.

Wage

£17,784 a year

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This is based on an hourly rate of £8.55 per hour.

Training course

Business administrator (level 3)

Hours

Monday - Friday, 8.30am - 5pm

40 hours a week

Start date

Tuesday 6 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Your responsibilities will include;

• General Administration work.
• Reception Duties.
• Chasing up quotes.
• Speaking to Site Managers.
• Speaking to prospective clients.
• Collation of quality control documents from site operatives.
• Stock ordering/Purchase orders.

Where you’ll work

UNIT 9
HIGHFIELD WAY
MANSFIELD
NG18 5DF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

WEST NOTTINGHAMSHIRE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working
Initiative
Enthusiastic & hard working
Time management
Self-motivated and reliable

About this company

Phoenix Fire Ltd are a specialist activity contractor undertaking a board range of bespoke Specialist Coating, Fire and Construction Services from Inspections, Reporting, Specialist Estimating, Installations, Remediation and Rectification works. Their services include; Site Inspections, Sprayed Protective Coatings, Passive Fire Protection, Intumescent Coatings, Shot Blasting, Diamond Core Drilling and Chasing, Airseal and Acoustic Systems and installations. They are now in a position to support a business administrator apprentice to support the busy administration function within their head office.

http://pheonixfire.co.uk (opens in new tab)

After this apprenticeship

There are progression opportunities with this employer upon successful completion of your business administration apprenticeship.

Ask a question

The contact for this apprenticeship is:

WEST NOTTINGHAMSHIRE COLLEGE

Karen

apprenticeships@wnc.ac.uk

01623 900632

The reference code for this apprenticeship is VAC1000308989.

Apply now

Closes on Monday 5 May 2025

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