Business Administration Apprentice

Summary

The apprentice will play a key role in ensuring the business meet its key goals and targets. Providing a general administrative support to the MP&L function including the warehouse, customer services, planning and expediting.

Wage: £14,722.50 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Thursday, 8:00am- 4:30pm. Friday, 8:00am - 1:30pm. 37.5 hours a week.
37 hours a week
Possible start date: Monday 31 March
Duration: 1 year 6 months
Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work:

The apprentice will play a key role in ensuring the business meet its key goals and targets.

Liaising on a daily basis with other departments you will be responsible for:

Assisting with the maintenance and updating of the relevant Information Management System, portal or system including but not limited MRP system.
Assisting warehouse department with CHEP bookings.
Loading of customer schedules where necessary.
Arrange customer collections in a timely manner.
Loading of supplier schedules, and communicating with them for accurate delivery dates.
Assisting with all general administration duties including preparation of reports, letters, data analysis and filing.
Assist with the collation of Data and Key Metrics Maintaining a good standard of housekeeping within your own work area.
Undertake any other duties as directed that can reasonably be accommodated within the scope and salary range for the job and your expertise.
Maintain professional competence by always complying with training procedures.
Become familiar with the aims, values and aspirations of the company to sustain and promote them.
Assisting with the arrangements for internal meetings.

Where you’ll work

Thorns Road
Brierley Hill
West Midlands
DY5 2LA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HALESOWEN COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

At least 20% of your working hours will be spent training or studying.
You will be allocated with an assessor who will visit them within the workplace every 6-8 weeks.
In addition, there will be a monthly online lesson with your assessor.

Requirements

Essential qualifications

GCSE in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Team working
Initiative

About this company

WHS Plastics Ltd Water Orton Lane Minworth Sutton Coldfield West Midlands B76 9BG

After this apprenticeship

To be discussed on completion

Ask a question

The contact for this apprenticeship is:

HALESOWEN COLLEGE

Deborah Maley

dmaley@halesowen.ac.uk

01216027777

The reference code for this apprenticeship is VAC1000308978.

Apply now

Closes in 10 days (Friday 28 March at 11:59pm)

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