Administration Assistant Apprenticeship

Summary

Position Overview: As an Administration Assistant, you will play a crucial role in supporting the administration and document control team. You will be required to learn many aspects of these roles and gain a valuable insight into these departments. The position has the potential to offer further career opportunities for the right candidate.

Wage: £18,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday 9am - 5pm
40 hours a week
Possible start date: Monday 1 September
Duration: 2 years 8 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities:

Supporting the administration and accounts departments with the following:

Inputting and distribution of data and documents
Filing
Managing and maintaining generic mailboxes, documents and files
Organising and distribution of post
Checking, printing and meeting document deadlines
Answering the telephone
Ordering office stationery
Opportunity to gain an insight and learn skills relating to purchase ledger

Where you’ll work

69 Leadenhall Street
London
EC3A 2BG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SOUTH BANK COLLEGES

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3.

Requirements

Essential qualifications

GCSE in:

English (grade C)
Maths (grade C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Administrative skills
Team working

About this company

MCS is an independently owned Building Services provider who specialise in the design, installation & delivery of building services solutions, covering all aspects of mechanical and electrical engineering installations.

http://www.mcsmc.co.uk (opens in new tab)

After this apprenticeship

Opportunity to work within other departments
Learn more about finance and payroll
Working full time within the admin team
Possibilities for promotion

Ask a question

The contact for this apprenticeship is:

MAINTENANCE AND CONTRACTING SERVICES LTD

Amelia Shackleton

careers@mcsmc.co.uk

The reference code for this apprenticeship is VAC1000308955.

Apply now

Closes on Wednesday 30 April 2025

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents