Market Research Apprentice

Summary

Swarm Group is working alongside City & Guilds in their search for a Level 4 Market Research Apprentice. If you are an analytical individual with a curious mindset and are keen to kick-start a career in market research, this is the perfect opportunity for you.

Wage: £21,000 a year
Minimum wage rates (opens in new tab)
Training course: Market research executive (level 4)
Hours: 9am to 5pm, Monday to Friday. Travel to the London office in EC1A 9DE is required once a week; the remaining days can be worked from home.
35 hours a week
Possible start date: Thursday 1 May
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will work within the Customer and Market Insight team who are part of the Marketing & Customer Insights Directorate and play a pivotal role in helping the organisation understand its customers and learners to ensure that they are at the heart of strategic decision-making.

Learn to understand customers, competitors, trends, digital behaviour and markets and anticipate future industry directions to drive strategic decision-making
Analyse market and competitor data, reporting market share, responding to ad hoc questions from stakeholders and building dashboards
Support the development and delivery of the customer experience measurement program, including journey measurement, questionnaire design, sample sourcing and communicating the results
Contribute to ad hoc research projects, both qualitative and quantitative, through internal teams or external agencies
Collaborate with Product, Customer Experience, Marketing and Sales teams to provide insights

Where you’ll work

5-6 Giltspur House
London
EC1A 9DE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SWARM APPRENTICESHIPS C.I.C

Your training course

Market research executive (level 4)

Equal to higher national certificate (HNC)

Course contents

Liaise with and manage, clients, stakeholders, internal teams and external suppliers to deliver required outcomes.
Undertake data collection, data analysis, data presentation and data storage including analysis and validation of the outputs from primary or secondary research data sources.
Interpret, prepare and communicate research findings such as presentations, reports, and workshops.
Make evidence-based recommendations from research results.
Use communications skills and techniques such as negotiation, collaboration, problem solving, and decision making.
Interpret research objectives and translate into research design and implementation.
Use digital and IT software packages relevant to the role.
Use research/survey software to gather audience insight and/or evaluation such as SPSS (Statistical Product and Service Solutions).
Select and use appropriate research design techniques.
Evaluate data and research findings to derive insights to support improvements to future research projects.
Liaise with and manage, clients, stakeholders, internal teams and external suppliers to deliver required outcomes.
Undertake data collection, data analysis, data presentation and data storage including analysis and validation of the outputs from primary or secondary research data sources.
Interpret, prepare and communicate research findings such as presentations, reports, and workshops.
Make evidence-based recommendations from research results.
Use communications skills and techniques such as negotiation, collaboration, problem solving, and decision making.
Interpret research objectives and translate into research design and implementation.
Use digital and IT software packages relevant to the role.
Use research/survey software to gather audience insight and/or evaluation such as SPSS (Statistical Product and Service Solutions).
Select and use appropriate research design techniques.
Evaluate data and research findings to derive insights to support improvements to future research projects.

Your training plan

The successful candidate will work towards a Level 4 Market Research qualification from Swarm Training, taking 15-18 months to complete
The apprentice must dedicate a minimum of 6 hours per week to study, with monthly tutor-led sessions and assigned tasks

Requirements

Essential qualifications

GCSE in:

English and Maths (grade C/4 or above)

A Level in:

Minimum of any three A-Level subjects (grade C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Number skills
Team working
An analytical approach

About this company

For over 140 years, City & Guilds has collaborated with individuals, governments, organisations, education centres and economies to identify and develop essential skills for success. They partner with customers to deliver work-based learning programmes that build competency and create flexible learning pathways that support lifelong employability. Through their industry relationships and independent research City & Guilds can anticipate future skills needs that help to define occupational standards and best-in-class qualifications and training programmes. As a Royal Chartered Institute and registered charity, they reinvest surplus funds to improve solutions across their brands and meet industry needs. Through the City & Guilds Foundation, they focus on social investments and advocacy to eliminate job barriers, celebrate workplace best practices, and promote future job opportunities.

https://www.cityandguilds.com/ (opens in new tab)

Company benefits

25 days holiday plus bank holidays, Pension scheme, Private healthcare, Discounts and cashback via City & Guilds Retail Discount Centre, Cycle to Work scheme, Volunteering opportunities, Buy and sell annual leave

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

After successful completion of the apprenticeship, there may be an opportunity for a full-time position for the right candidate

Ask a question

The contact for this apprenticeship is:

SWARM APPRENTICESHIPS C.I.C

Sophie Duffy

Sophie.d@swarmgroup.org.uk

The reference code for this apprenticeship is VAC1000308890.

Apply now

Closes on Wednesday 30 April 2025

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please answer the three online application questions stated in the job advert on the Swarm Recruitment page. Once completed, fill in your contact details and attach a copy of your CV and Cover Letter to apply.

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