Level 3 Business Administration Apprenticeship

Summary

During this apprenticeship, you will gain a wide variety of highly transferable skills. You will also be going real workplace experience and become part of our friendly team.

Wage

£11,778 a year

Minimum wage rates (opens in new tab)

The starting salary is £7 per hour.

Training course

Business administrator (level 3)

Hours

Monday - Friday (9am - 3pm)

30 hours a week

Possible start date

Tuesday 1 April

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

To assist with all aspects of administration across the business, including finance, sales, transport & logistics, training, HR and Health & Safety.

Producing daily sales reports in Excel
Producing weekly finance and sales reports in Excel
Checking orders and pricing for accuracy
Scanning documents for digital archives and maintaining digital records
Working within GDPR and to strict confidentiality standards
Using Adobe Acrobat and Outlook to obtain e-signatures
Assisting with the administration tasks on customer price lists
Using the Microsoft Suite to produce training documents
Using the Microsoft suite to assist with payroll administration
Using Sage Accounts software to assist with financial & accounts administration
Using in-house software for administration & reporting (sending copy invoices, entering credit notes)
Booking in goods
Carrying out vehicle checks
Assisting with recruitment, including attendance at careers fairs and events and organising recruitment events

Where you’ll work

LONGPARK
NEWTON ROAD
TORQUAY
TQ2 7AL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SOUTH DEVON COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3.

You will spend one day a week at South Devon College, and the remaining four days in the workplace.

More training information

Workplace:

Producing & Maintaining digital records
Sage Accounts
Office 365
Multiple department procedures & legislation (Accounts & Finance, HR, Transport & Logistics, Sales & Customer Service, Production & Food Safety, Health & Safety)
Transferable skills
Conduct, professionalism and teamworking

Customer Service College:

The organisation
Stakeholders
Relevant regulations
Business fundamentals
External environmental factors
Project management
IT
Record and document production
Decision-making
Interpersonal skills
Communications
Quality
Planning and organisation
Project management
Professionalism
Personal qualities
Managing performance
Adaptability
Responsibility

Requirements

Essential qualifications

GCSE in:

English (grade 6/B)
Maths (grade 6/B)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Customer care skills
Problem solving skills
Logical
Team working
Initiative
Non judgemental
Patience

Other requirements

Must be comfortable learning numbered codes for products. You will be involved in some heavy lifting (up to 25kg). We are on the Number 12 bus route in Torquay but we will require evidence of how you will get to and from our business every day. Your safety is our number one priority.

About this company

Frank H Mann has been established for 76 years since 1948. We are one of the largest independently owned fruit and vegetable wholesalers in the South West of England.

After this apprenticeship

There is an opportunity for career progression within our organisation, and you will also develop your skill set in order to achieve this.

Ask a question

The contact for this apprenticeship is:

SOUTH DEVON COLLEGE

Penny Davies

01803 613193

The reference code for this apprenticeship is VAC1000308598.

Apply now

Closes in 10 days (Monday 24 March at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents